Luxury Retail Leader

4 days ago


Jakarta, Jakarta, Indonesia Time International Full time

About Us

At Time International, we're passionate about delivering exceptional customer experiences in luxury retail.

Job Description

We're seeking a dynamic and experienced Boutique Manager Luxury Fashion to lead our store team and drive sales growth. As a leader, you'll be responsible for developing and empowering your team, creating a customer-centric shopping experience, and overseeing boutique operations.

Your Role & Responsibilities:

  • Team Development – Identify strengths and growth areas, creating personalized development plans to unlock your team's full potential.
  • Customer-Centric Leadership – Understand customer needs and expectations, ensuring the team delivers outstanding service and a world-class shopping experience.
  • Operations Management – Supervise daily activities, from sales and inventory management to cash reconciliation and customer service excellence.
  • Sales & Service Excellence – Monitor and optimize sales activities to maintain high service standards and customer satisfaction.
  • Inventory Management – Keep stock levels in check, ensuring timely reordering to maintain availability of premium products.
  • Talent Acquisition & Development – Take charge of hiring, training, evaluating, and developing boutique personnel to build a high-performing team.
  • Product Excellence – Oversee merchandise presentation, pricing accuracy, and product functionality to uphold the brand's reputation.

Requirements:

  • Bachelor's degree from a reputable academy or university.
  • Proven experience in retail sales, with increasing levels of responsibility and a solid understanding of retail operations.
  • Strong leadership & coaching skills – Ability to inspire, direct, and develop a motivated team.
  • Excellent communication & interpersonal skills to foster teamwork and build strong customer relationships.
  • Flexibility & adaptability – Willingness to work extended hours, weekends, and holidays as required.
  • Tech-savvy & proficient in English – Ability to handle retail systems and communicate effectively.


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