Operations Coordinator
4 weeks ago
We are a world-leading smart mobility SaaS company with a strong presence in 23 countries, seeking a skilled Operations Admin for Scheduling to support our team's success. Our collaborative and fast-growing environment empowers team members to drive innovation and efficiency.
Key Responsibilities:- Coordinate the scheduling of GPS tracking unit fitments to customers, ensuring timely and efficient delivery.
- Communicate with customers to confirm fitment appointments and provide updates as needed, maintaining excellent customer service standards.
- Collaborate with suppliers to ensure timely delivery of GPS tracking units, fostering strong relationships and resolving any issues that may arise.
- Communicate with internal departments to ensure the smooth delivery of fitment operations, promoting a seamless workflow.
- Manage the fitment scheduling system, including data entry and reporting, to maintain accurate and up-to-date records.
- Monitor and report on fitment progress to ensure timely completion, identifying and resolving any scheduling conflicts or issues.
- Maintain accurate and up-to-date records of fitment appointments and status, adhering to all company policies and procedures.
- Provide excellent customer service and support to ensure customer satisfaction, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Conversational level of English language skill.
- Minimum of Diploma Degree (D3) or equivalent.
- At least 1 year of experience in scheduling or a related field.
- Strong computer skills, including proficiency in scheduling software.
- Excellent organizational and time-management skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Strong attention to detail and accuracy.
- Ability to communicate effectively with all levels of the organization and with customers.
- Ability to work independently and as part of a team.
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Operations Coordinator
2 weeks ago
Jakarta, Jakarta, Indonesia Cartrack Full timeWe are Cartrack, a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. We are seeking an Operations Coordinator to assist with scheduling tasks. The successful candidate will be responsible for coordinating the scheduling of GPS tracking unit fitments to customers, communicating with customers to confirm fitment...
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Jakarta, Jakarta, Indonesia Cartrack Full timeWe are a leading provider of smart mobility solutions with over 2 million subscribers across 23 countries. We seek an experienced Operations Coordinator to join our team in Cartrack, supporting the efficient scheduling and logistics of our GPS tracking units.**Key Responsibilities:**Coordinate the scheduling of GPS tracking unit fitments to customers,...
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