Service Delivery Coordinator

7 days ago

Jakarta, Indonesia Baker Hughes Full time

**Service Delivery Coordinator (Drilling and Completion Fluids)**:
**Would you like to take ownership of a team delivering service to our**:
**customers?**:
**Do you enjoy being part of a successful team?**:
**Join our Team**:
At Baker Hughes our purpose is clear. We take energy forward by making it safer, cleaner and more efficient for people and the planet. Our team partners with the business to effectively enable and sustain change to improve our performance.

**Partner with the best**:
As Service Delivery Coordinator, you'll ensure flawless execution and on time delivery for the assigned projects. You'll coordinate the required job activities to ensure Baker Hughes execute the job in line with ours and customer expectations. You'll work on a team and be required to satisfy our customer requirements.

As a Service Delivery Coordinator, you will be responsible for:

- Protect the health and safety of our personnel and the environment.
- Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars.
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
- Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
- Responsible for scheduling and dispatching of resources in line with job requirements.
- Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for BHGE.
- Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives
- Prompt escalation of issues that can impact service delivery,
- Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

**Fuel your passion**:
To be successful in this role you will:

- Have a Bachelor's Degree in Engineering with additional 3 years of experience as Field Service Coordinator
- Have a minimum of 10 years of Drilling and Completions Fluids product line experience
- Have background in Geothermal
- Be a good team player and display good communication skills
- Have excellent interpersonal and leadership skills
- Be an experienced problem solver, with a methodical approach to solving difficult customer issues
- Be able to provide, practical, hands-on technical guidance and support to your team

**Work in a way that works for you**:
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Normal Working Hours, Monday to Friday

**Working with us**:
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**About Us**:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

**About Us**:

- With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

**Join Us**:

- Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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