Matchmaker (Customer Service Executive)
2 days ago
**Role Overview: Matchmaker (Customer Service Executive)**
We are looking for 2 associates based in Indonesia (SCBD) to support our Malaysia and Singapore branch. As a Matchmaker, your primary objective is to facilitate seamless date coordination between our clients. You will engage in proactive communication with clients to address their needs and provide support throughout their dating journey, as well as gather feedback for continuous service improvement.
**Responsibilities**
- Plan, coordinate, and schedule dates for clients
- Consistently achieve individual as well as team monthly KPI targets
- Active and outward-bound communication with clients on a day-to-day basis (via chat and phone calls)
- Respond to clients' inquiries promptly and provide support when needed
- Provide sound dating advice when asked by clients
- Listen to clients' feedback and perform service recovery when necessary
- Provide ad-hoc operational and events support
- Provide feedback on the date coordination process and suggest ideas to improve customer satisfaction.
- Would have passion for people, and possess excellent interpersonal, written, and oral communication skills.
- Experience within a Customer Service, Customer Success, or Sales Operations / Support role is a huge plus.
- Diploma or Bachelor’s Degree in any field. Business, Marketing, Mass Communication, Psychology, or equivalent major is a plus.
- Diligent and willing to go the extra mile for your clients
- Detail-oriented and able to perform under pressure with integrity and good work ethics
- Adaptable and able to think fast on your feet to cater to a wide portfolio of client profiles
- Able to communicate professionally and confidently with high-profile clients.
- Able to work one day of the weekend (either Sat/Sun).
**Benefits**
- Basic salary pay (ranges from 5 to 6 mio), and competitive commission package outside of the basic salary pay.
- No field work; you will be working comfortably in our cozy and fun office (SCBD, South Jakarta).
- No shifting. You will work 5 days a week from 10:00am to 7:00pm.
- Learn and grow with the team - product and communication training will be provided
- Full equipment support
- A healthy organizational culture that encourages work-life balance, with a comprehensive leave package + monthly allowance of flexible work hours.
- Young and startup-like working environment, led by experienced leaders and serial entrepreneurs.
**More about Lunch Actually**
We are Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun and stress-free environment. Launched in Singapore in April 2004, Lunch Actually aims to provide a safe, convenient, and non-intimidating avenue for busy professionals to meet.
**Our Culture**
We embrace the entrepreneurial spirit, daring to dream and turning those dreams into reality. Our team values integrity, commitment, and creativity while practicing an open-door policy that fosters respect. Through well-defined policies, procedures, and programs, we empower our staff to reach their full potential. Our focus is always on our people, providing opportunities for skill development, career advancement, and goal achievement. In addition, we offer competitive compensation, commission packages, and foster a positive organizational culture.
We are looking for a dedicated, passionate and talented individual that shares the basic qualities of honesty, enthusiasm, creativity and respect for customers and co-workers. And to be part of our dynamic team, you must be adaptable, self-motivated and willing to work hard.
Pay: Rp5,000,000 - Rp6,000,000 per month
**Education**:
- S1 (preferred)
**Experience**:
- Customer Service: 2 years (preferred)
**Language**:
- English (required)
-
Matchmaker (Customer Service Executive)
3 days ago
Jakarta, Indonesia PT Lunch Actually Jaya Full time**Role Overview: Matchmaker (Customer Service Executive)** We are looking for 2 associates based in Indonesia (SCBD) to support our Malaysia and Singapore branch. As a Matchmaker, your primary objective is to facilitate seamless date coordination between our clients. You will engage in proactive communication with clients to address their needs and provide...
-
Customer Service Executive
7 days ago
Jakarta, Indonesia PT. IndoExpress Logistics Full timeCustomer Service Executive - Male / Female - Diploma/Bachelor Degree (S1) - Experience as Customer Service Executive Freight Forwarder (min 2 years) - Good personality & good networking - Fluent in english (written and spoken) "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses...
-
Account Manager
1 week ago
Jakarta, Indonesia PT Lunch Actually Jaya Full timeLUNCH Actually is Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun, and stress-free environment. Launched in Singapore in April 2004, we have expanded to include offices in Kuala Lumpur, Hong Kong, Bangkok, and Jakarta Lunch Actually aims to provide a safe, convenient, and...
-
Account Manager
4 days ago
Jakarta, Indonesia PT Lunch Actually Jaya Full timeLUNCH Actually is Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun, and stress-free environment. Launched in Singapore in April 2004, we have expanded to include offices in Kuala Lumpur, Hong Kong, Bangkok, and Jakarta Lunch Actually aims to provide a safe, convenient, and...
-
Account Manager
1 day ago
Jakarta, Indonesia PT Lunch Actually Jaya Full timeLUNCH Actually is Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun, and stress-free environment. Launched in Singapore in April 2004, we have expanded to include offices in Kuala Lumpur, Hong Kong, Bangkok, and Jakarta Lunch Actually aims to provide a safe, convenient, and...
-
Customer Service Executive
1 week ago
Jakarta, Indonesia LUCE MAINTENANCE GROUP PTE. LTD. Full timeWe are a leading facilities management company based in Jakarta that is looking to hire a Customer Support Executive for our Indonesian office. We offer our employees competitive benefits, growth opportunities, personalized feedback, and guidance. The Company: KliknClean is a facilities management company that operates in the Indonesian archipelago. We...
-
Customer Service Executive
2 days ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Customer Service Executive is responsible for providing exceptional customer support and ensuring customer satisfaction. This role involves handling customer inquiries, resolving complaints, and maintaining accurate records of interactions. The Customer Service Executive will report directly to the Customer Service Manager, collaborating closely to...
-
Marketing / Customer Service Executive
6 days ago
Jakarta, Indonesia PT Quantum Metal Indonesia Full timeTanggung Jawab Pekerjaan Marketing Executive: Work with the Department Manager to develop public affairs strategies to further the aims & align with the company's goals. To build a strong corporate identity. To support the execution of the Company's continuous improvement process strategy. Recommend appropriate tactics for effective engagement to raise...
-
Customer Service Executive
3 weeks ago
Jakarta, Indonesia PT. Foom Lab Global (FOOM) Full timeManage the implementation of CRM strategies and customer growth programs. - Handle all customers inquiries to ensure customer satisfaction. - Monitor data quality and ensure proper transaction. - Control and follow up all communication channels. - Planning and implementing customer relationship management strategies that will encourage customers and retain...
-
Commercial Strategy Executive
3 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timeOur VisionWe aim to become the leading player in the automotive sector, with a presence in multiple countries and a reputation for innovation and growth. We believe that our employees are our greatest asset, and we are committed to fostering a positive work environment and driving employee engagement.This is a newly created strategic role aimed at developing...
-
Remote Copywriter
4 days ago
Jakarta, Indonesia Global Love Institute Full time**Global Love Institute **(formerly known as the Matchmaking Institute) is the world’s first school for matchmaking and dating/relationship coaching. Launched in New York City in 2003, Global Love Institute consists of several live and online training programs that are designed to guide and impart knowledge on how to kickstart and successfully grow a...
-
Sales & Customer Service Executive
1 week ago
Jakarta, Indonesia RockStar Gym Full timeSales & Customer Service Executive **_Responsibilities:_** - _Cultivate a warm and inviting atmosphere for both children and parents at the academy._ - _Promptly address inquiries and concerns from children and parents with a friendly demeanor._ - _Provide comprehensive information to prospective customers about Rockstar Academy, including membership...
-
Business Development Executive
4 days ago
Jakarta, Indonesia Richdale International Executive Search Full time**Business Development Executive** We are looking for Business Development Executive for Corporates to sign up accounts in our newly founded platform for internship/job opportunities. This opportunity will be open for someone fresh in the business who is motivated to break down doors to get the brand known, and acquire new sign-ups with your awesome people...
-
Global Sales Executive
4 days ago
Jakarta, Jakarta, Indonesia Global Executive Full timeWe are looking for a talented Global Sales Executive to drive business growth and expand our customer base.Key ResponsibilitiesCultivate and maintain strong relationships with key accounts, identifying opportunities for growth and improvement.Develop and implement sales strategies to meet or exceed sales targets.Collaborate with distributors to ensure...
-
Customer Service
2 weeks ago
Jakarta, Indonesia PT IT Service Centre Full timePersyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain
-
Customer Service Staff
5 days ago
Jakarta, Indonesia Forwarder.co Full timeCustomer Service Staff is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. You must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace...
-
Customer Service Sales
5 days ago
Jakarta, Indonesia KOREA ARTIZ STUDIO Full timeThe company's daily basic work, in addition to the implementation of work in accordance with the company's policies. 1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets; 2. Responsible for the sale of products to customers who consult on the Internet; 3. Responsible for following...
-
Institutional Customer Service
8 hours ago
Jakarta, Indonesia Citi Full timeThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
-
Senior Director of Sales Operations
3 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timePage Executive is a leading player in the automotive sector, boasting an employee base of over 10,000 dedicated professionals. With a presence in multiple countries, this company stands out as a global heavyweight in its industry, always valuing innovation and growth.This is a newly created strategic role aimed at developing and growing the business for the...
-
Executive Director Role
4 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timeAbout UsWe are a global professional services provider dedicated to delivering top-notch consultancy services. Our team is comprised of experienced professionals who share a passion for excellence and a commitment to innovation.Job DescriptionThe Managing Director will play a pivotal role in driving our strategy and growth. Key responsibilities...