Account Manager

1 week ago


Jakarta, Indonesia PT Lunch Actually Jaya Full time

LUNCH Actually is Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun, and stress-free environment. Launched in Singapore in April 2004, we have expanded to include offices in Kuala Lumpur, Hong Kong, Bangkok, and Jakarta Lunch Actually aims to provide a safe, convenient, and non-intimidating avenue for busy professionals to meet.

Our CultureWe embody the entrepreneurial spirit, daring to dream and making our dream a reality. We honor integrity, commitment, and creativity. We respect our staff and we practice an open-door policy. We have many well-defined policies, procedures, and programs to bring out the best in our staff. We are always focused on our people. We provide opportunities to develop your skills, further your career, and achieve your goals.

We are looking for a dedicated, passionate, and talented team member that shares the basic qualities of honesty, enthusiasm, creativity, and respect for customers and co-workers. And to be part of our dynamic team, you must be adaptable, self-motivated, and willing to work hard.

**Account Manager (Matchmaker)**
- Responsibilities:_
- Provide sound dating advice when asked by clients over the phone
- Active and outward bound communication with clients on a day-to-day basis
- Improve date coordination process and schedule dates for clients
- Consistently achieve individual as well as team monthly KPI targets
- Respond to clients' inquiries promptly and provide support when needed
- Listen to clients' feedback and perform service recovery when necessary
- Able to communicate professionally and confidently with high profile clients
- Provide ad-hoc operational and events support
- Requirements:_
- Passionate about helping people find love
- Excellent communication skills and the ability to think fast on your feet is a MUST.
- Experience in sales, customer service, customer support, account management is a huge plus
- Good command of both written and spoken English
- You are diligent and have high attention to detail
- You are flexible and able to adapt to different working styles to suit different client profiles
- You can strive and perform under pressure and embrace new challenges
- You possess good work ethics and integrity
- Willingness and capacity to drive growth
- Benefits:_
- 5 day work week (including Saturdays)
- Competitive salary package + commission
- Learn and grow with the team - Product and communication training will be provided
- Young and startup-like working environment, led by experienced leaders and serial entrepreneurs
- Scope for progression and promotion due to forecast expansion plans

**Job Types**: Full-time, Fresh Graduate

**Education**:

- S1 (required)

**Language**:

- English (required)


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