Customer Care Operation

23 hours ago


Jakarta, Indonesia Elabram Full time

Key Responsibilities

Melakukan penyelesaian permasalahan atau basic trouble shooting, sesuai parameter yang sudah di tentukan
Membuat tiket eskalasi dengan data yang lengkap dan benar, serta sesuai dengan jenis keluhannya
Mencatat seluruh aktivitas pelayanan pada system support

**Key Requirements**:
Memiliki kemampuan CS Engineer
Berpengalaman dalam bidang telekomunikasi khususnya Fiber Optik
Memiliki pemahaman mengenai FO, OLT, dan ONT
Gender
Female
Max. Age
22 - 30 yo
Min. GPA
3



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