Customer Care Agent

**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. Job Summary: Customer Care Training Assistant Manager is responsible to assist Service quality...

**About the role** - Customer Care Unit Operation Officer (known as second layer)_ **What You Will Do** - Compile or gathering information From outside which engage to CCU (Customer, Agent, and Business partner) - Handling Complaint and escalating to stakeholders - Reach out customer for detail complain or Deliver solutions to customer or agent directly -...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

Kualifikasi: - Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

Kualifikasi: - Pria/ Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain...

Memperbaharui data internal dengan informasi tentang progress pemesanan pelanggan. - Menginput data estimasi transaksi setiap pelanggan yang sudah melakukan pemesanan pada data di jadwal. - Memastikan data pelanggan yang sudah melakukan pemesanan sudah di input pada data jadwal. - Melayani dan menjawab pertanyaan customer tentang produk atau layanan yang...

**Kualifikasi**: - Wanita, Maksimal Usia 26 Tahun - Pendidikan Min D3 / S1 - Pengalaman dalam call centre / customer - Spesialist handling complain customer - Memiliki kemampuan bahasa inggris - Komunikatif / pandai berkomunikasi - Sabar, antusias, empati **Tugas dan Tanggung Jawab**: - Handle call centre untuk customer complaint / PFS Care - Handle...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki lebih dari 43 kantor cabang di seluruh...

Requirement: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

Customer Care - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...

Lead & nurture team members to be able to achieve target - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods / tools - Handle customer complaints, provide...

**Responsibilities**: - Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. - Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. - Track interactions in CRM - Record customers interactions in...

PT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pembayaran dari...

**Customer Care Team Lead**: Jakarta, Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

Memberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...

**Customer Service Representative** - Handle inbound and outbound customer service-related calls for members and health care providers. - Research and resolve inquiries regarding the status of a claim, benefit inquiry, eligibility as well as all other relevant information requests regarding a member’s benefit coverage. - Entry of all customer...