Customer Care Agent
6 months ago
**Responsibilities**:
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
**Requirements**:
- Bachelor’s degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
- Willing to work shitfting
K6ArZMmsAv
-
Engagement & Development Staff for Customer Care
6 months ago
Jakarta, Indonesia tiket.com Full time**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...
-
Customer Care B2B Team Leader
7 months ago
Jakarta, Indonesia Global Tiket Network Full timeJob purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...
-
Kyc Agent
7 months ago
Jakarta, Indonesia Agent&Co Full timeJob Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...
-
Kyc - Agent
7 months ago
Jakarta, Indonesia Agent&Co Full timeJob Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...
-
Customer Care
1 month ago
Jakarta, Indonesia PT. Labora Duta Anugrah Full timeDibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...
-
Customer Care
6 months ago
Jakarta, Indonesia PT Jaya Makmur Indonesia Full timeKualifikasi: - Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...
-
Customer Care
6 months ago
Jakarta, Indonesia PT SUPER SPRING Full timePT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki lebih dari 43 kantor cabang di seluruh...
-
Customer Care
8 months ago
Jakarta, Indonesia RS Columbia Asia BSD Full timeCustomer Care - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...
-
Kyc - Perbankan
2 months ago
Jakarta, Indonesia Agent&Co Full timeRequirement: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...
-
Customer Care
7 months ago
Jakarta, Indonesia Agent&Co Full timeMinimal education background D3/ S1 - Have a background experience in Contact Center at least 1 years for Junior, Fresh graduates are welcome - Have a good voice and articulation - Excellent listening skills and an empathetic voice and manner - Persuasive and good communication skills Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp4.900.000 per bulan Kemampuan...
-
Admin Customer Care
7 months ago
Jakarta, Indonesia PT Onna Prima Utama Full timeMemberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...
-
Customer Care Team Lead
2 months ago
Jakarta, Indonesia Honest Bank Full time**Customer Care Team Lead**: Jakarta, Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...
-
Customer Service Klinik
6 months ago
Jakarta, Indonesia Calysta Skin Care Full timePT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pemberian dan...
-
Customer Service Klinik
7 months ago
Jakarta, Indonesia Calysta Skin Care Full timePT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pemberian dan...
-
Customer Care Specialist
2 months ago
Jakarta, Indonesia Honest Bank Full time**Customer Care Specialist**: Jakarta, Jakarta - Work Type: Full Time **About us**: We’re a financial services company leveraging cutting-edge technology to bring fintech and financial solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. Our Indonesia team is...
-
Business Executive Critical Care
8 months ago
Jakarta, Indonesia Fresenius Medical Care Full time**Key Responsibilities / Accountabilities**: - To achieve the sales target set by the Company for CRRT medical Equipment, Machines & Consumable. - Responsible to for the success of hospital listing as per agreed target, taken into consideration some factors before the listing are followed up e.g. (ability of hospital for supporting CRRT Therapy, competent...
-
Customer Care Staff
7 months ago
Jakarta, Indonesia Rentokil Initial Full timeRentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...
-
Customer Services Team Leader
6 months ago
Jakarta, Indonesia Agent&Co Full timeRequirement: 1. Min Bachelor degree in related major 2. Male is prefer 3. Experience as customer support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting Jenis Pekerjaan: Penuh Waktu Upah: Rp6.000.000 - Rp7.000.000 per...
-
Walk in Customer Care
8 months ago
Jakarta, Indonesia AIA Full timeFIND YOUR 'BETTER' AT AIA - We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._ - We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...
-
Customer Care Intern
7 months ago
Jakarta, Indonesia DOKU, PT NUSA SATU INTI ARTHA Full timeFollow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...