Team Leader Customer Service

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Upah: Dari Rp2.324.775 per bulan **Education**: -...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

Requirement: 1. Have minimum D3 Education and experience as a customer support Team Leader min 1 year; 2. Fluent in English, responsive and have leadership skills; 3. Have ability to manage KPI Agent CS, Monitoring Quality Agent and familiar with CRM system; 4. Good administrative skills Jenis Pekerjaan: Penuh Waktu Pendidikan: - D1-D4...

Kualifikasi: - Usia maksimal 35 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman dalam melayani customer dan menghandle pengiriman barang - Memiliki pengalaman mínimal 2 tahun sebagai Leader/SPV Customer Service, atau pengalaman mínimal 4 tahun sebagai Senior Customer Service - Mahir menggunakan Ms. Office - Penempatan di Mitra10...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent english - Manage KPI Agent CS - Good administrative skills - Responsive - Already vaccinated **Salary**: From Rp3,100,000 per month **Education**: - S1 (preferred) **Experience**: - Team Leader: 1 year...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent English spoken and written - Manage KPI Agent CS - Good administrative skills - Responsive - Proactive - Fast Learning - Has initiative **Salary**: From Rp3,100,000 per month **Education**: - S1...

Minimum Bachelor Degree all major - Have a mínimal 1-year experience as Team leader, live chat - Fluent in English writing, reading and speaking - Focus and understand users' needs - Excellent written and verbal communication skills and decision making skills - Have a skill leadership **Job Type**: Contract Ability to commute/relocate: - Yogyakarta:...

Membantu mengedukasi customer dan mitra dalam menggunakan produk perusahaan - Melayani pertanyaan, komplain dari customer dan mitra perusahaan - Memonitor berbagai chanel komunikasi perusahaan termasuk call center, social media, website, dan meresponnya dengan segera - Mengumpulkan feedback dari customer dan mitra, mengamati permasalahan-permasalahan yang...

**PT Kobus Smart Service** adalah perusahaan penyedia tenaga kerja alih daya (outsourcing) yang dimana saat ini bekerjasama dengan salah satu client kami dan sedang membutuhkan **Sales Team Leader** dengan kualifikasi: **Kualifikasi**: - Pendidikan mínimal D3 - Pengalaman sebagai Team Leader / Coordinator / Supervisor di bidang Sales atau Marketing min. 1...

What You Will Do: a. Penempatan Yogyakarta b. Shifting  c. Communication with User, following SOP, Team work, fast respon and fast learning What You Will Need: a. Min D3 semua jurusan b. Experience as TL Customer Service is preferred  c. Fast response  d. Fast learner  e. Maksimal 35 th f. Mempunyai skill...

**Responsibilities**: - Resolve user issues including follow up, make sure their issues are solved within SLA. - Propose and negotiate the best solution for user issues with related teams or managers. - Assisting Resolution Center manager in reporting for ticketing performance, users complaints, and feedbacks. - Trained and coached agents on proper...

1. Pendidikan Min. S1 semua jurusan 2. Pria atau Wanita (Beragama Islam) 3. Memiliki pengalaman mínimal 1 tahun dibidang yang sama (diutamakan) 4. Memiliki pengalaman kerja pada bidang yang sama 5. Menyukai Tantangan, Rajin, ulet & tekun 6. Memiliki kemampuan Kepemimpinan 7. Suka belajar hal-hal baru 8. Mampu bekerja dibawah Tekanan & Target 9....

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Listen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...

Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...

Job Title: Sr Team Leader **Job Description**: The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team...

Here at Niagahoster and Hostinger, we aspire to bring success to everyone by unlocking the power of the internet. To nurture millions of users, we’re looking for a team leader for our Customer Success Specialist team - which are our frontliners of the business, to deliver the best experience to our customers. As a Customer Success Team Leader, you will be...

**Customer Service/Support** **Location** - Yogyakarta, Indonesia*** Job Title: Team Leader, Operation **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **...

**Customer Service/Support** **Location** - Yogyakarta, Indonesia*** Job Title: Team Leader, Operations **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...