Customer Success Team Lead Indonesia

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

️ Please read our: FAQ About this Role and Interview Guideline ️ Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 high-spirited professionals is behind the success of 2 million clients across 150 countries, helping them bring their...

We are looking for a culture fit Customer Success Specialist - a proactive, motivated, and customer obsessed person who envisions themselves becoming the next big web-hosting consultant. If you are a newcomer on the industry, don't be afraid to dip as we will help you sail on board with a proper training. Are you ready for the next big challenge in your...

**What you will do**: - Handling all customer success in our projects/company - Handling Social media channels (Facebook, LinkedIn, Google,etc) **Requirements**: - Great communication, negotiation and written skills - Able to speak and write in english - Dynamic, driven, bubbly and fun loving personality - Responsible, sens of urgency and ownership -...

1. Reply to user chat questions and help user to solve their problem 2. Complaint ticket & relationship management to user and stakeholder 3. Gather, analyze, and advocate user feedback 4. Collaborate with other departments to improve products and services to increase customer satisfaction Minimum Qualifications: 1. Bachelor degree from any major 2. Proven...

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world. **Key Responsibilities**: **Team Establishment**: As the first member in the new city, set up a competent IT team to support various projects and requirements of the...

**Customer Service Representatives - BPO company** Open to applicants of Vietnamese nationality only Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Salary range**: 750 - 900 USD Gross **Responsibilities**: - Manage a high volume of calls in a timely and...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Job Title: Thai-Speaking Customer Service Representative (Travel Account)** **Location: Yogyakarta, Indonesia** Company Overview: Join our dynamic team at IGT Solutions, a leading provider of travel solutions that cater to diverse clients around the globe. We pride ourselves on delivering exceptional customer service and memorable travel experiences. We...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Key Responsibilities**: **Team Establishment**: As the first member in the new city, set up a competent IT team to support various projects and requirements of the organization. Heads up to recruit and interview the team member will be an authority of this role. **Project Management**: Manage and deliver IT projects, ensuring they align with the...

**Job Vacancy: Quality Assurance (QA) Head** **Company**: PT. Komitrando Emporio **Location**: Bantul, Yogyakarta **Industry**: Bag Manufacturing **Position**: Quality Assurance (QA) Head **Employment Type**: Full-time PT. Komitrando Emporio, a leading bag manufacturing company, is seeking a highly motivated and experienced **QA Head** to lead our Quality...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Upah: Dari Rp2.324.775 per bulan **Education**: -...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Responsible**: - Provide Customers about Product and Service Information. - Identify and Escalate Priority Issues. - Documenting All Call Information According to Standard Operating Procedures. - Complete All Call Logs. - Updating customers profile into computer. - Conduct customer surveys to ascertain level of customer service. **Qualification**: -...

Membantu mengedukasi customer dan mitra dalam menggunakan produk perusahaan - Melayani pertanyaan, komplain dari customer dan mitra perusahaan - Memonitor berbagai chanel komunikasi perusahaan termasuk call center, social media, website, dan meresponnya dengan segera - Mengumpulkan feedback dari customer dan mitra, mengamati permasalahan-permasalahan yang...

amalan's and CekAja's goal is to provide consumers with the best financial solutions for all types of situations, from standard products like unsecured loans, insurance, credit cards and mortgages to custom tailored restructuring and refinancing solutions. **Responsibilities**: - Provide direction and supervise performance marketing team to help them...