Store Staff
1 month ago
**Tanggung Jawab Utama**:
- **Pelayanan Pelanggan**: Memberikan pelayanan yang ramah dan efisien kepada pelanggan, menjawab pertanyaan, dan membantu mereka menemukan produk yang diinginkan.
- **Penjualan**: Mengoperasikan mesin kasir, melakukan transaksi pembayaran, serta memberikan informasi terkait promosi atau diskon yang sedang berlaku.
- **Pengelolaan Produk**: Memeriksa stok barang di rak dan di gudang, mengatur penataan produk sesuai dengan standar toko, serta memastikan produk selalu tersedia.
- **Inventaris**: Membantu dalam pengecekan dan pencatatan stok barang, serta melaporkan kekurangan atau kelebihan stok kepada atasan.
- **Kebersihan dan Kerapihan**: Memastikan area toko, termasuk rak dan display, selalu bersih dan rapi.
- **Penanganan Keluhan**: Menangani keluhan pelanggan dengan baik dan mengarahkan masalah yang tidak dapat diselesaikan kepada atasan.
- **Penerimaan Barang**: Menerima barang yang datang, memeriksa kesesuaian dengan faktur, serta menyusun barang di gudang atau area penjualan.
- **Promosi dan Display**: Membantu dalam penataan display promosi dan memastikan materi promosi dipajang sesuai instruksi.
- **3. Kualifikasi**:
- **Pendidikan**: Minimal lulusan SMA/SMK atau setara.
**4. Pelaporan**
- Store Staff melapor langsung kepada Retail Leader atau Retail Manager.
**5. Kondisi Kerja**
- Bekerja dalam lingkungan toko yang melibatkan interaksi langsung dengan pelanggan.
- **Pengalaman**: Diutamakan memiliki pengalaman di bidang retail atau pelayanan pelanggan.
- **Kompetensi**:
- Kemampuan komunikasi yang baik.
- Mampu bekerja dalam tim dan secara mandiri.
- Memiliki kemampuan dasar dalam penggunaan komputer, terutama dalam mengoperasikan mesin kasir.
- Kemampuan manajemen waktu yang baik.
- **Kriteria Tambahan**:
- Berpenampilan rapi dan bersikap profesional.
- Fleksibilitas dalam jadwal kerja, termasuk kesiapan bekerja di akhir pekan atau hari libur.
**Education**:
- SMA/SMU/SMK (preferred)
**Experience**:
- Retails: 2 years (preferred)
**Language**:
- English (preferred)
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