Head of Wealth Propositions

5 months ago

Jakarta, Indonesia Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity
**The Head of Wealth Propositions will design, develop, and maintain a competitive and sustainable portfolio of product propositions, that meets the needs of our customers, distribution partners, and shareholders.

**Responsibilities**:

- Develop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife’s product offerings in the marketplace
- Conduct research and analysis including customer research, trend forecast and competitive positioning
- Analyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and services
- Participate in capabilities presentations, distribution roadshows and industry events
- Mentor or manage junior members of the team
- Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research
- Leveraging in depth customer research and competitive intelligence, create holistic customer propositions that are differentiated from the market, address real customer needs, and meet KPI targets for APE, NBV and CSM
- Develop and continuously update the product roadmap and strategy, including market positioning, product vision, and consumer value proposition
- Collaborate dynamically with Bancassurance and Agency distribution teams on new product ideation, aligning priorities for the next 12-18 months to achieve strategic outcomes, and reaching consensus on key product and pricing decisions. This includes collecting and addressing inputs from agent focus groups and obtaining approval from bank partners when necessary.
- Supported by Proposition Delivery team, ensure that execution of proposition initiatives is completed timely, with quality, and will achieve the expected results.
- Oversee go-to-market activities to ensure new propositions are well understood by agents / insurance specialists and they are enabled with effective sales tools and materials.
- Monitor, analyze and report actual experience post-launch against targeted sales, distribution and customer acceptance, competitive landscape and pricing assumptions. Ensure active engagement with Delivery and Pricing teams to assess feasibility during early design phase of new proposition initiatives, and secure strong alignment with other functions (Finance, Risk, Operations, IT, etc) on desired outcomes of initiatives.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Undergraduate degree in finance, marketing, business, or related field
- Minimum 8 years relevant experience in product management, marketing, distribution or actuarial functions, with reasonable number of years in management position
- Solution Focused: exemplary problem solving
- Innovative Mindset
- Compelling Communication: strong communication, interpersonal and presentation skills; business case development and delivery
- Collaboration: strong client and relationship management skills
- Strategic thinker
- Demonstrated ability to influence others beyond formal authority both inside and outside of the organization
- Financial understanding of product profitability
- An entrepreneurial spirit and comfort working within in rapidly changing environment
- Adaptability: Effectively adapts and supports integrated change to achieve results in an evolving environment
- Strong business acumen, with an aptitude for both strategic, broad thinking and critical and analytical thinking

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to

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