Head of Proposition Strategy and Performance
6 months ago
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
**Working Arrangement**
Hybrid
**The opportunity**
The Head of Proposition Strategy and Performance Management will manage overall product proposition strategy, perform in depth analysis of the competitive landscape for insurance products and propositions to guide product design, pricing and sales, and perform post-launch monitoring of new product activation.
**Responsibilities**
- Coordinate decision-making on new product and proposition design as well as optimization of the calendar for product implementation.
- Review Indonesia insurance marketplace, and conduct analysis on their sales, services, prices, methods of distribution, and marketing to thoroughly learn about the competition.
- Develop strong working relationships with Agency and Bancassurance sales professionals and act as main point-of-contact with Distribution teams to collect insights on issues and challenges and coordinate successful rollouts.
- Proactively deliver market insights to Proposition Category Owners as input to developing new products, enhancements and tactical sales campaigns.
- Develop sales tools, materials and methodologies to demonstrate the winning features of Manulife products relative to competitors’.
- Build analytical tools to systematically collect comprehensive rate tables for detailed commercial pricing analysis.
- Collaborate with Marketing team to ensure a robust customer research engine to develop quantitative and qualitative insights into the needs of different customer segments as a basis for new proposition development. Develop and maintain dashboards to track new product activation and provide insights on adjustments needed to maximize launch success.
**How will you create impact?**
This position reports to the Chief of Product and Inforce Management, and will be a key member of the Product leadership team.
**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.
**What we are looking for**
- A minimum of Bachelors Degree in Financial, Business or related field of study
- Minimum 8 years experience in product, actuarial, finance or distribution functions, with reasonable number of years in management position
- Excellent verbal and written communication skills
- Strong knowledge foundation for Life and Health Insurance products and sales
- Experience in business intelligence or computer science
- Strong analytical and strategic thinking skills, including the ability to draw appropriate conclusions from large amounts of data and to present insights
- Commercial savvy to develop sales methods that are compelling for customers and sales professionals People leadership skills to build, manage and engage a strong team of professionals
**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.
**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
**About Manulife and John Hancock**
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.
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