Director, Consumer Products

1 week ago

Jakarta, Indonesia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply

**What a Consumer Products & Solutions, Director does at Visa**

**Responsibilities**
- Supporting Tier 1 & 2 clients on product development, product management, portfolio & loyalty optimization strategies that focusing on Affluent, Millennials and Sharia, ensuring alignment to Client business objectives, supported by CVP & Engagement lead and digital product as required
- Drive sales of Value-Added Services (VAS) for Tier 1 & 2 clients with partnership with Account Executives (AE), while also working together with VAS Product Owner and Delivery team to ensure successful implementation
- Develop product strategy to tap new segments, such as Millennials & Sharia, in expanding Visa’s core product portfolios
- Provide thought leadership, best practice materials, portfolio analysis, market insights, and product benchmarking for tier 1 & 2 clients for new product launches, as well as driving card activation and new customer acquisition, to grow Visa’s card portfolio
- Develop GTM for Visa’s loyalty capabilities to clients in Indonesia, while collaborating with loyalty product owners and providers at hub to improve / enhance capabilities in the long run
- Work closely with Global/Hub Product Teams to develop new value propositions for prioritized consumer segments
- Work with Visa Consulting & Analytics and Data Products Team to continue to deliver portfolio optimization capabilities and toolkits to support impactful client engagement
- Work together with Merchant Sales & Acquiring team on the non-e-commerce co-brand new initiatives, such as contactless ecosystem development and penetration (issuance & acceptance), and driving brand awareness in partnership with Marketing & Corporate Communication teams
- Lead the socialization of guidelines, policies, practices, and procedures in relation to Visa's core product platforms, while collaborating with other relevant functions at Hub for continuous improvements
- Responsible for the core product budget where there is a need to maximize investments decisions and ensure activities are managed according to the forecast and plan

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:

- Bachelor’s degree (or equivalent job experience). MBA preferred
- At least 12-years of payments industry experience with a proven track record of executing projects for high-performing cross-functional teams
- Be a leader, self-motivated, and demonstrate the ability to influence and communicate effectively
- Excellent written and verbal communication skills, interpersonal and presentation skills, and the proven ability to influence and communicate effectively
- Comfortable in working independently while effectively working across functional lines and managing multiple priorities
- Advanced knowledge of the Indonesia payments landscape, emerging players, business models, and trends is preferred
- Deep understanding of banking operations and/or payment schemes, including products and services
- Wide knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
- Strategic and innovative thinker who is also capable of strong execution
- Good commercial acumen with product line P&L responsibility
- Strong analytical and problem-solving skills
- Excelle

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