Consumer Protection Officer

2 weeks ago

Jakarta, Indonesia Association of Southeast Asian Nations Full time

**Job Reference Number**:
CCPID/OFR/054

**Opening Date**:
01/10/2024

**Job Title**:
Consumer Protection Officer

**Closing Date**:
16/10/2024

The Association of Southeast Asian Nations (ASEAN) was founded in 1967 with the purpose of promoting regional cooperation in Southeast Asia, in the spirit of equality and partnership and thereby contribute towards peace, progress and prosperity in the region. ASEAN comprises ten (10) countries in Southeast Asia, with Timor Leste as its 11th member with an “Observer” status. It was proclaimed a community through the “Kuala Lumpur Declaration on ASEAN 2025: Forging Ahead Together,” signed by the ASEAN Leaders during the 27th ASEAN Summit in Kuala Lumpur, Malaysia, in 2015. The ASEAN Community Vision 2025 calls for the ASEAN Community in forging ahead together, and to work towards building a community that is politically cohesive, economically integrated and socially responsible.

The ASEAN Secretariat was established in 1976 by the Foreign Ministers of the ASEAN Member States with basic functions of providing greater efficiency in the coordination of ASEAN organs and for more effective implementation of ASEAN projects and activities. It is also envisioned to be the nerve centre of a strong and confident ASEAN Community that is globally respected for acting in full compliance with its Charter and in the best interest of its people.

**Remuneration and Benefits**:
**Responsibilities**
- Reporting to the Assistant Director/Head and Senior Officer of Competition, Consumer Protection & IPRs Division, the Officer shall be responsible to:
**1. Provide technical and administrative support to the ASEAN sectoral bodies (i.e. ASEAN Committee on Consumer Protection and ASEAN Consumer Association Network) and other related units in the work on ASEAN integration and ASEAN cooperation with Dialogue Partners in consumer protection**:

- Preparing and coordinating the relevant documents for the meetings, i.e. agendas, information/discussion papers, power point presentations and/or meeting reports;
- Arranging meeting logistics;
- Assist in monitoring and tracking of ACCP projects and programmes through regular updates;
- Conducting the rapporteuring works in the meetings;
- Assisting in facilitating discussions in the meetings;
- Undertaking and coordinating the follow-up actions and decisions with ASEAN Member States and Dialogue Partners, including drafting post-mission reports and promoting ACCP work; and
- Provide regular reports and documentation as required to the higher ASEAN bodies such as SEOM and AEM.

**2. Provide technical and administrative support with respect to implementation of programmes and projects in the area of consumer protection and related matters**:

- Assisting in formulating, appraising and implementing programmes/projects;
- Coordinating with dialogue partners, project proponents, implementing agencies, and consultants on the implementation of programmes/projects;
- Monitoring the implementation of programmes/projects;
- Providing inputs to the deliverables of the programmes/projects;
- Assist in making interim and final project reports; and
- Maintaining and managing data/records/documentation of programmes/projects.

**3. Facilitate negotiation among ASEAN Member States and between ASEAN Member States and trade partners with regard to consumer protection and related matters**:

- Compiling data and background information on related issues;
- Providing inputs as necessary on related issues;
- Coordinating with ASEAN Member States and trade partners on the organisation of the negotiation; and
- Assisting ASEAN Member States in resolving the issues and follow-ups after each meeting, including drafting of post-meeting reports.

**4. Liaise with dialogue and development partners to secure funding and cooperation and assist in the implementation and monitoring of consumer protection-related projects, among others**:

- ASEAN-Australia Development Cooperation Program Phase II (AADCP II);
- AANZFTA Economic Cooperation Support Program (AECSP);
- United States Federal Trade Commission;
- Korea Consumer Agency;
- Organisation for Economic Cooperation and Development (OECD);
- European Union (EU);
- Australian Competition and Consumer Commission (ACCC);
- New Zealand Commerce Commission (NZCC);
- Deutsche Gesellschaft fur Internationale Zusammernarbeit (GIZ) Gmbh (GIZ);
- Japan-ASEAN Integration Fund (JAIF) and JAIF Management Team;
- Committee on Consumer Policy of the International Organisation for standardisation (ISO-COPOLCO); and
- Korea Development Institute (KDI).

**5. To assist in the delivery of competition policy and law initiatives as and when the need arises.**

**Qualifications**- Advanced university degree (Master’s or equivalent degree) with strong academic qualifications in International Economics, International Trade, Business/Management, Development Studies, International Business and Economic Law, or other appropriate related discipli

  • Data Protection

    4 months ago

    Jakarta, Indonesia Gojek Full time

    HoldCo - Security, Jakarta **About the Role**- **What you will do** - Be the first point of contact for NakaTroops (ODS and eCommerce) for any data protection and privacy related matters. - Assess new projects/initiatives to identify any privacy risks and provide recommendations on required privacy measures to be incorporated into products and services to...

  • Am - Customer Protection (Sharia)

    1 month ago

    Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Data Protection

    4 months ago

    Jakarta, Indonesia Gojek Full time

    HoldCo - Security, Jakarta- **What will you do** - Assist in building the Data Protection Framework based on the prevailing Personal Data Protection Laws & Regulations for all GoTo Entities (this includes regulations from countries where GoTo entities operate) - Identifying the expected controls and processes that are required in order to be compliant to...

  • Data Protection

    4 months ago

    Jakarta, Indonesia Gojek Full time

    HoldCo - Security, Jakarta- **What will you do** - Be the first point of contact for NakaTroops (ODS and eCommerce) for any data protection and privacy related matters. - Assess new projects/initiatives to identify any privacy risks and provide recommendations on required privacy measures to be incorporated into products and services to maintain user’s...

  • Consumer Protection Officer

    5 months ago

    Jakarta, Indonesia PT KB Finansia Multi Finance Full time

    Melakukan penyusunan dan menyampaikan laporan regular maupun insidental ke Regulator - Otoritas Jasa Keuangan "OJK". - Membuat rancangan kebijakan Perusahaan terkait dengan program kepatuhan terhadap Peraturan OJK atau Peraturan Perundang-Undangan yang berlaku. - Berkoordinasi kepada fungsi-fungsi kerja terkait dan melakukan evaluasi melalui Quality...

  • Executive, Consumer Insights

    4 months ago

    Jakarta, Indonesia NielsenIQ Full time

    **Job Description**: **About this job** **Responsibilities** - Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence - Accountable for analyses, charting, and performing quality checks for analytic reports - Assisting in developing analytical solutions, consumer insight recommendations,...

  • Consumer Business Intern

    4 months ago

    Jakarta, Indonesia Group Hijra (Hijra Bank, ALAMI P2PL) Full time

    Hijra (previously known as the ALAMI Group) is a financial technology company that follows sharia principles. It was founded in 2018 by Dima Djani, Harza Sandityo, and Bembi Juniar. The company offers a range of services, including a peer-to-peer lending platform, mobile banking app, and mortgage all of which are based on sharia principles. Hijra has a...

  • Consumer Protection

    3 weeks ago

    Jakarta, Indonesia Agent&Co Full time

    Requirement: - Memiliki pengetahuan tentang bisnis asuransi secara umum serta asuransi Individu dan kesehatan secara khusus - Menguasai cara dan etika berkomunikasi menggunakan telepon - Memiliki dan menguasai pengetahuan tentang pelayanan - Memiliki kemampuan analisa yang baik - Memiliki kemampuan memimpin team - Kemampuan dalam menggunakan computer dan...

  • Head of Brand Protection

    4 months ago

    Jakarta, Indonesia Jasa Integritas Malaysia Sdn, Bhd Full time

    **Integrity Indonesia** is a foreign investment company that has operated for 21 years in Indonesia, and with established affiliates in Malaysia and Thailand. Our business is to provide services related to the Prevention, Detection and Investigation of risk. As a rapidly expanding company with a robust business plan, Integrity Indonesia is looking for...

  • Community - Based Protection Associate (Sport)

    3 weeks ago

    Jakarta, Indonesia United Nations High Commissioner for Refugees (UNHCR) Full time

    Hardship Level (not applicable for home-based) A (least hardship) - Family Type (not applicable for home-based) Family - Staff Member / Affiliate Type - UNOPS LICA6 - Target Start Date - 2024-11-01 - Deadline for Applications - October 8, 2024 - Terms of Reference - I. General Background The Community-Based Protection Associate is a member of the...

  • Senior Community

    3 weeks ago

    Jakarta, Indonesia United Nations High Commissioner for Refugees (UNHCR) Full time

    Hardship Level (not applicable for home-based) A (least hardship) - Family Type (not applicable for home-based) Family - Staff Member / Affiliate Type - UNOPS LICA5 - Target Start Date - 2024-11-01 - Deadline for Applications - October 8, 2024 - Terms of Reference - I. General Background The Senior Community-Based Protection Assistant is a member of the...

  • Protection Commissioning Engineer

    1 month ago

    Jakarta, Indonesia PT. HITACHI SAKTI ENERGY INDONESIA Full time

    **Description** **Mission statement**: The role of the Protection Commissioning Engineer is critical to achieving project completion goals. The Protection Commissioning Engineer must be able to ensure that the Protection System equipment is installed and functioning properly, in accordance with the contract, quality standards, implementation schedule and...

  • Supervisor Consumer Engagement

    5 months ago

    Jakarta, Indonesia PT HM Sampoerna Tbk. Full time

    Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

  • Supervisor Consumer Engagement

    2 weeks ago

    Jakarta, Indonesia Philip Morris International Full time

    Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

  • Consumer & Competitive Quality Manager

    4 months ago

    Jakarta, Indonesia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Employment Status: Temporary Location: Head Office, Jakarta **Position Summary** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today...

  • Associate Vice President Consumer Asset Business

    4 months ago

    Jakarta, Indonesia HSBC Full time

    -Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances...

  • Senior Associate

    4 months ago

    Jakarta, Indonesia Deloitte SEA Full time

    What impact will you make? At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We...

  • Office Administrator

    4 months ago

    Jakarta, Indonesia DE-CIX Management GmbH Full time

    For **Jakarta Indonesia**, we are looking with immediate effect for a motivated **Office Administrator / Office Coordinator**: **Our Offer**: You will be responsible for: - Acting as the local person in charge for Sales Operations for close coordination with Headquarter - Assisting in Pre-Sales Administration and with the After-Sales inquiries -...

  • Crop Protection Regulatory Manager

    2 weeks ago

    Jakarta, Indonesia Bayer Full time

    **Crop Protection Regulatory Manager** **TASKS & RESPONSIBILITIES** - Develops dossier based on global dossier template and Indonesia requirements - Submits the dossier via on line system and monitoring the process. - Responsible for the success of official trials for registration: (establishment of protocol and trials visit and report) - Responsible for...

  • Medical Equipment After Sales Technician

    5 months ago

    Jakarta, Indonesia PT Sinovac Biotech Indonesia Full time

    Responsible all of the communication between end user customer, distributor, and company regarding product - Provide installation, inspection, debugging, verification, maintenance, and training - Assist in identifying new warranty contract opportunities - Provide consumables and spare parts ordering services to customers, and be responsible for collecting...