Am - Customer Protection (Sharia)

1 month ago


Jakarta, Indonesia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Ensure the company has aligned with implementation of The Customer Protection Financial Service Regulation
- Establishing and/or review the policy/procedure on consumer protection to be aligned with the POJK 6.
- Coordinating with related functions for the planning and implementation of POJK 6, including the socialization of consumer protection to the internal stakeholders.
- Monitoring and evaluating the on-going implementation of POJK 6.
- Managing reports to BOD and/or to a specific committee on the implementation of customer protection and recommendations for improvement of consumer protection, as well as to immediately escalate the potential non-compliance issue.
- Coordinating the preparation and submission of Consumer Protection-related report to OJK, including the annual self-assessment report.
- Conducting regular meetings on consumer protection with related functions.



  • Jakarta, Indonesia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Agency Sharia

    5 months ago


    Jakarta, Indonesia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Customer Communication

    6 months ago


    Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Jakarta, Indonesia Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Asset Management

    6 months ago


    Jakarta, Indonesia BNP Paribas Full time

    **JOB CONTENT**: Role Description and Purpose Responsible for developing marketing concepts and programs as well as product development for the company; Head of Sharia Management Unit (UPIS) and Coordinator of Marketing Functions. Key Responsibilities **Marketing Coordinator** - Coordinate the process of opening Mutual Fund accounts, collective...

  • Asset Management

    4 weeks ago


    Jakarta, Indonesia BNP Paribas Full time

    **JOB CONTENT** **ROLE DESCRIPTION AND PURPOSE**: - Responsible for developing marketing concepts and programs as well as product development for the company;- Head of Sharia Management Unit (UPIS) and Coordinator of Marketing Functions.**KEY RESPONSIBILITIES**: **Marketing Coordinator** - Coordinate the process of opening Mutual Fund accounts, collective...


  • Jakarta, Indonesia PT Bank KEB Hana Indonesia Full time

    Persyaratan Memiliki pengalaman mínimal 1 - 2 tahun dalam bidang customer protection/customer care/customer service/customer care/operational project/product areas. Memiliki pengetahuan terkait perlindungan konsumen dan masyarakat Memiliki keterampilan komunikasi yang baik (tertulis dan lisan) dalam bahasa Inggris Memahami tentang perbankan dan Teknologi...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Asset Management

    4 months ago


    Jakarta, Indonesia BNP Paribas Full time

    ASSET MANAGEMENT - MARKETING - HEAD OF MARKETING, INDONESIA (JOB NUMBER: CG 000129) **JOB CONTENT**: **Role Description and Purpose**: - Responsible for developing marketing concepts and programs as well as product development for the company; - Head of Sharia Management Unit (UPIS) and Coordinator of Marketing Functions. **Key Responsibilities**: -...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Citi Full time

    The AM - KYC Operations Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Jakarta, Indonesia Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...