Commercial Relationship Manager

2 weeks ago

Jakarta, Indonesia Citi Full time

The Digital Relationship Manager is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

**Responsibilities**:

- Actively calling on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, challenges or risks, leveraging internal resources to assist where necessary
- Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
- Identifies cross-sell opportunities to deepen and increase share of wallet
- Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate
- Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
- Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
- Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners
- Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
- Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
- Ensuring that all activities are carried out to the highest ethical standard

**Qualifications**:

- 0-2 years relevant experience
- Sound knowledge of the underwriting process for products that require approval of credit exposure (Derivatives, Treasury, FX,Lending etc) and completes high quality spreads and analysis.
- Sound basic knowledge of all aspects of commercial banking including developing commercial credit knowledge and an ability to quickly learn new products and services
- Demonstrates working knowledge of Citi Risk and KYC policies and practices
- Demonstrates working knowledge of credit skills and Early Warning Detection
- Demonstrates understanding of accounting principles, financial modelling and financial statement analysis
- Ability to work effectively in team setting
- Communicates views with clarity and confidence
- Maintains contact with key stakeholders to proactively seek input as appropriate
- Demonstrates self-control and maintains composure under pressure
- Strong organizational skills
- Aggressive and hungry for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
- Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
- Effectively contributes to the credit process on all clients deals under responsibility
- Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources
- Demonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideas
- Must have a sharp business development focus and demonstrative innovative approaches
- Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Relationship Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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