Technical Support Aquaculture
16 hours ago
Company Description**
AquaEasy** **(a Bosch company)** is the best AI platform for Aquaculture. We welcome talents to join a cross functional high energy team, developing IoT solutions revolutionizing the industry. We want to make history with you, transforming aquaculture from art to science and to feed the world of tomorrow.
**Job Description**:
- Build relationships with key employees among customers
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Create plans to address customers’ needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
**Qualifications**:
- Min. Bachelor’s Degree in **Fisheries/Marine**
- Preferably having **2 Years **of relevant working Experience, especially in **Shrimp Aquaculture Industry**:
- **
Fresh graduates are welcome to apply**
- Passionate in Technology, especially in IoT (Internet of Things) and Digital Platform
- **
Resides in Bangka, Indramayu, Tasikmalaya**
- Willing to be relocated across Indonesia
Additional Information
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