Technical Support Aquaculture

3 weeks ago


Jakarta, Indonesia Bosch Group Full time

Company Description
**AquaEasy** (a Bosch company) is the Best AI platform for aquaculture. We welcome talents to join a cross functional high energy team, developing IoT solutions revolutionizing the industry. We want to make history with you, transforming aquaculture from art to science and to feed the world of tomorrow.

**Job Description**:

- Build relationships with key employees among customers
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Create plans to address customers’ needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

**Qualifications**:

- Min. Bachelor’s Degree in **Fisheries/Marine**:

- Preferably having **2 Years **of relevant working Experience, especially in **Shrimp Aquaculture Industry**:

- ** Fresh graduates are welcome to apply**:

- Passionate in Technology, especially in IoT (Internet of Things) and Digital Platform
- Willing to be relocated across Indonesia

Additional Information
**Career and Work environment**
- Warm, supportive and friendly team
- Nurturing and developing work culture
- Great growth potential



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