Operation Product Supervisor

3 weeks ago


Jakarta, Indonesia Bosch Group Full time

Company Description
**AquaEasy** (a Bosch company) is the Best AI platform for aquaculture. We welcome talents to join a cross functional high energy team, developing IoT solutions revolutionizing the industry. We want to make history with you, transforming aquaculture from art to science and to feed the world of tomorrow.

Job Description

The incumbent will be required to support AquaEasy customers and manage a team supporting aquaculture farming:
Responsible to support team Operations:

- Own and be responsible for AquaEasy product operational execution at customer farms
- Manage a team that monitor, provide technical support and analytical feedback on data related to daily farming operations
- Troubleshooting, debugging, and fixing issues related to daily farm operations at customer farms
- Lead quality or safety investigations and implementing actions resulting from these investigations
- Provide training to end users on AquaEasy products and services
- Improve, propose new and support existing and future AquaEasy products and services
- Handle all customer related issues, questions, complaints and provide timely feedback or solutions via a distributed or remote solution team

Qualifications
- A Degree or Diploma in Engineering / Aquaculture / IT
- Hunger to learn and ability to pick up new knowledge fast
- Resourceful when it comes to problem solving
- High energy, pro-active, responsible, independent, self-motivated and diligent
- Caring for team and customers with excellent people skills
- Good communicator, both written and verbal (English & Bahasa Indonesia)
- Highly mobile for deployment across Indonesia (up to 70% domestic travel)

Additional Information
**Career and Work Environment**:

- Warm, supportive and friendly team
- Nurturing and developing work culture
- Great growth potential
- Guidance will be provided on the job, when necessary


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