IT Technical Support

1 week ago


Jakarta, Indonesia PT. Kwadran Lima Mitra Kaya Solusi Full time

Requirement:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Have at least **1 - 3 years of experience as a IT Support or Technical Support**:

- Proven experience in **IT support and infrastructure management.**:

- Knowledge of **network protocols, server management, and security best practices.**:

- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and customer service skills.

Job Description:

- Technical Support: Offer first-line support for hardware, software, and network issues.
- Infrastructure Maintenance: Monitor and maintain servers, networks, and related IT infrastructure.
- Installation and Configuration Set up and configure hardware, software, and networking equipment.
- Security: Implement security protocols and monitor systems for threats.
- Documentation: Create and maintain SOPs and detailed documentation for IT systems, configurations, incidents, and procedures.
- Training: Assist in training staff on new technologies and software.
- Report to Human Resource and Digital Technology Manager
- Network Management: Manage network systems, including routers, switches, and firewalls

Jenis Pekerjaan: Penuh Waktu


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