Customer Excellence Manager

CX & Opex Manager is responsible for ensuring exceptional patient experiences at every touchpoint within the dental clinic. This role focuses on patient satisfaction, process improvement, and overall service excellence. This role will oversee front-desk operations, patient communications, feedback management, and service quality to create a welcoming and...

We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - Provide accurate, valid and complete...

Job Description Summary Our Business Excellence Manager is expected to work closely with the Country Lead and the SEA Commercial Excellence Lead in driving commercial excellence through the implementation of commercial processes, projects and initiatives to maximise profitability. The success of this role will rely largely on translating the commercial...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Service Excellence Associate...

Company Description **Job Description**: - Manage and build Customer Operations - QA and Training team - Responsible for developing operations strategy to uphold the best customer experience in the industry - Responsible in optimizing existing business operational processes improvement to over achieve key KPIs - Responsible in developing efficient process...

Serve as a leader and expert in delivering exceptional service experiences for our customers. At PT Siemens Indonesia, we strive to create a work environment that fosters innovation, growth, and collaboration.The Delivery Excellence Lead is responsible for driving Digital Services transformation for Industry services in Indonesia, focusing on Customer...

**EXCEL SPECIALIST** Ultimate Technology Solution is currently looking for talented, highly capable person to join us. We are a company pioneering in various technology solutions, providing best experiences to our customers. Job Descriptions: - Creating excel template to perform data analysis and reporting. - Create interactive excel form - Entry raw data...

Key ResponsibilitiesAs a Customs Clearance Manager, you will be responsible for overseeing our customs clearance operations, ensuring that all shipments are cleared through customs efficiently and effectively.You will manage a team of customs brokers, providing guidance and support to ensure that all necessary documents are prepared and submitted on time.A...

We are looking for a highly experienced professional to lead our customer service delivery team in Indonesia. As the Director of Service Excellence, you will be responsible for driving the digital services transformation for industry services. This role acts as the key liaison between the local CS organization and CS SD ASEAN, aligning and developing new...

***: Responsible for developing our people, spread the continuous improvement and operational excellence culture and support delivering high level of performance in a sustainable way. This role are also to be a role model for kaizen/continuous improvement mindset, to collaborate locally and globally in a good atmosphere, to continuously challenge the status...

We are a rapidly growing SaaS company operating in the EduTech space, serving over 1700 schools in Singapore, Vietnam, Malaysia, and Indonesia.Our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers.About the Role:The successful candidate will be responsible for managing a portfolio of...

Talent Insider is a forward-thinking HR Consultancy Service committed to delivering exceptional results to esteemed clients in Indonesia.Job Description:We offer bespoke recruitment and branding strategies, leveraging our expertise to drive business growth.Main Responsibilities:Design and implement quality management systems that meet international...

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

Build processes that meet our business objectives and ensure compliance - Gather comprehensive feedback from stakeholders and prepare business requirement document (BRD) - Define configuration specifications and business analysis requirements - Help design, document and maintain business processes - Define reporting and alerting requirements - Conduct...

Position Purpose The primary purpose of this position is to define, design and implement continuous improvement programs and site projects which aligned with business strategies. The Operational Excellence Manager will also establish and guide the Element Owners in ongoing sustenance & maturity of IMEx including metric maintenance to measure program...

We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...

3D4Kids Pte. Ltd., a global edutech company, is seeking a Customer Relationship Manager to join our Global Market Growth team! In the role of Customer Relationship Manager, you are responsible to seek new relationship with potential operators or stake holders in kindergarten or primary school education. We provide a total digitalization solution for...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Company Description Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

We need you to maintain constant communication with management & all operations stakeholder to ensure and develop, implement, and maintain Operations Business Process. **Your Day to Day** - Proper operations of the organization. - Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal...