Servicing Customer Excellence

**Our client is a series A tech startup with a unique product that is rapidly growing in Indonesia.** **Key Responsibilities**: - Lead a team of Customer Excellence Supervisors and Associates to deliver continuous improvement in Customer Excellent. - Support order processing and schedule matching for home visit / teleconsult services - Partner closely with...

We are looking for a highly experienced professional to lead our customer service delivery team in Indonesia. As the Director of Service Excellence, you will be responsible for driving the digital services transformation for industry services. This role acts as the key liaison between the local CS organization and CS SD ASEAN, aligning and developing new...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service & Sales area - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 3 Dose - Able to speak English - Guide our consumers &partners in using & products -...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

Accept customer consultation, understand and record customer needs, analyze and give feedback to superiors in a timely manner, and give timely feedback to customers according to the process. - Assist customers to learn the use of APP. - Establish customer management files, solve customer needs, and maintain customer relationships. - From the perspective of...

Persyaratan **Requirements**: 1. Min. D1 degree (all major) 2. Max 33 y.o 3. At least 2 years of working experience as Customer Service in Ecommerce, Logistic, or Banking Industry 4. Passion in service and helping others 5. Analitical thinking skill 6. excellent communication skills both verbal or non-verbal 7, Team player Tanggung Jawab **Role &...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Service Excellence Associate...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Willing to work in the shifting schedule - Experience in customer service area - Clear articulation and good communication in Bahasa Indonesia - Typing skill with WPM 50 & Accuracy 90% - Fast response, effective and efficient in...

Customer Service Staff is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. You must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace...

Keterangan Lengkap Lowongan Kerja Customer Service di GIN INTERNATIONAL: Keterangan Lengkap **Persyaratan** - Wanita, Usia 20-35 tahun - Menarik - Bisa berkomunikasi yang baik - Memiliki jiwa melayani - Cekatan, ramah - Menguasai komputer (Word,Excel,Power Point) - Pendidikan Minimal d3 (semua jurusan) - Berpengalaman di bidang MLM multi level...

Handle refund, return, and exchange items Identify customer needs and help customer to finds products as customer needs Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to...

Job Desc: - Identify and assess customer needs and complaints to achieve satisfaction - Provide accurate and complete information to customers - Follow communication procedures and guidelines - Meet monthly call handling quotas - Requirement - Experience in customer service or relevant role - Excellent communication skills is required - Proficient in...

Persyaratan Holding a minimum Senior or Vocational High School, Bachelor Degree major in any field Having minimum at least 1 years’ experience as Customer Service in any companies Having positive attitude and no criminal record Having excellent interpersonal and communication skills Be passionate about health and wellness Having customer service...

Qualifications: - Fun and joy full work environment - Reading - Speaking - Writing - Llistening in English - Excellent computer skills and MS Office proficient **Responsibilities**: - Oversee the administration, operations and management of the Learning Centre - Responsible for target seling center - Responsible for the growth and overall profitabllity of...

CX & Opex Manager is responsible for ensuring exceptional patient experiences at every touchpoint within the dental clinic. This role focuses on patient satisfaction, process improvement, and overall service excellence. This role will oversee front-desk operations, patient communications, feedback management, and service quality to create a welcoming and...