Customer Support Agent Tier 2

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...

Responsibilities - Respond to customer inquiries and technical problems through a web portal, live sessions, and telephone. - Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms. - Work directly with other global support colleagues, security services, sales, operations,...

Requirement: 1. Min Bachelor degree in related major 2. Male is prefer 3. Experience as customer support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting Jenis Pekerjaan: Penuh Waktu Upah: Rp6.000.000 - Rp7.000.000 per...

As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...

Kriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...

**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

Minimum Bachelor Degree in any major - Preferably Male - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Manage KPI Agent CS - Good administrative skills - Responsive - Willing to work shifting - Have the third dose of covid vaccine (booster) **Salary**: From Rp5,200,000 per...

**Job Descriptions**: - Responsible for monitoring and controlling the work of Customer Support Agents - Supervise the work of customer support to ensure adherence to quality standards, deadlines, and proper procedures - Analyse customer experience reports and insights and recommend improvement suggestions and initiatives. - Investigate (and correct)...

**Responsibilities**: - Lead Customer Support team to make sure smooth operation process to deliver excellent customer satisfaction - Initiate improvement strategy to increase customer satisfaction rate - Maximizes on customer support operational performance through the provision of technical advice to customer support agents, detecting and diagnosing...

**Core Responsibilities** The Customer Support and Application Specialist shall perform the following functions: **1.** **Support retention and strong promotion or advocacy among existing customers** - Providing timely customer support to drive seamless and high-advocacy customer experience - Coordinating issue resolution with other teams as needed, e.g.,...

**FINXFLO is looking for passionate Customer Support Executive to support our growth based in Jakarta!** FINXFLO is a MAS-regulated crypto brokerage designed to help traders access the best prices with an unparalleled level of transparency and efficiency. We are looking for a professional and interpersonal Customer Support Executive, to ensure that a...

**Accepted Locations** We are accepting applicants from the US, Canada, and most countries in LATAM and Europe. We are accepting some countries in Africa and Asia. For the full list of accepted locations, click here. This work is 100% remote. **Loom Video** Our Founder/CEO, Gabe Greenberg, created a more in-depth Loom video that we highly recommend you...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

Job Desc: - Perience as a KYC or tele-verification min 1 year will be a plus - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time...

**Company Profile** Raksa Inovasi Teknologi is a company committed to delivering innovation in the world of technology, security, and education. We offer a variety of high-quality services and solutions. **Role Descriptions** - Monitor security systems 24/7, overseeing logs and events in the SIEM (e.g., Secure60, Wazuh) to detect anomalies or suspicious...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

**Accepted Locations**: We are accepting applicants from the US, Canada, and most countries in LATAM and Europe. We are accepting some countries in Africa and Asia. For the full list of accepted locations click here.** **This work is 100% remote. **Loom Video**: **Overview**: You’ll join an expert annotation team to create training data for the world's...

Melakukan pekerjaan yang bersifat korespondensi - Handling inbound dan outbond call - Penjelasan terkait produk, promosi, dan pengaduan yang bersumber dari live chat web dan medsos - Melakukan eskalasi ke Team leader terkait dengan penanganan complain - Pendidikan min D3/ Sarjana semua jurusan Memiliki pengalaman sebagai Customer Care Agent (inbound and...

We are an investment company dedicated to using artificial intelligence technology to improve investment efficiency and stability. The platform can use machine learning and data analysis to make investment decisions to obtain more stable returns. Such approaches that combine artificial intelligence with investing are increasingly common in the financial...