
Customer Support Japanese Speaker
5 days ago
**Role of Purposes**:
**Customer Support** is a position within ATI Business Group to support one of our biggest clients based in Australia. This Position will report directly to Team Leader or Senior Team Leader to that account. In general, this role will responsible for Assisting Agents globally to manage Land Booking.
**Responsibilities**:
- To resolve client issues that are related to Land booking as the first resolution.
- Assisting suppliers via phone lines
- To manage the inquiry in a timely manner.
- Support to escalate the higher inquiries to the respective key person.
Minimum Qualifications and Experience
- Bachelor's degree in any Major
- ** Fluent in English** (Speaking, Listening, and Writing)
- Japanese language skills: Japanese Business Level or JLPT N2 in actual
- Have 1+ year of working experience in **Customer Service with English communication skills**:
- Willing to work in **shifting mode (24/7) including public holidays.**:
- Willing to work at Central Jakarta (Harmoni, Batu Tulis, Gambir)
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