Sales and Growth Executive
2 weeks ago
**Location: Bali or Jakarta**
**Join one of the fastest-growing FinTech startups in South East Asia**
HitPay is an all-in-one payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to an in-app POS system, we help thousands of merchants bring their business dreams to life.
HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors from Coinbase, Facebook, and American Express. We're expanding rapidly across the region and are looking for a talented **Sales and Growth Executive** to join us.
**About The Role**
As a Sales and Growth Executive, you'll identify and connect with fast-growing businesses in South East Asia, and help them use HitPay's payment solutions to grow. Our innovative payment products are unlike anything else on the market — with unique features including one-day setup, flexible terms of use, and low-cost pricing. We're constantly developing exciting new features to establish HitPay as a market leader in SME payments.
Relationship-building is at the heart of this role, as you win new leads and delight existing clients with customer service and account management. You'll also get to shape our product strategy and features through close discussions with our Product and Engineering teams, using your expertise in client insights.
This is a full-time role with amazing growth potential. If you're responsible, smart, and self-motivated with great people skills, we'd love to hear from you
**What You'll Do**:
- Own the entire sales cycle from outreach to closing deals with high-growth SMEs
- Manage an account list of potential clients, and develop strategies to nurture opportunities with each account
- Build relationships and become a trusted payments advisor to key stakeholders at potential and existing client companies
- Identify areas for improvement in each client's business process, and communicate solutions based on HitPay's products, customer success stories, and value proposition
- Provide customer service to ensure each client's success in using HitPay's products
- Lead sales initiatives including product workshops and improving the sales process
- Discuss customer insights and feedback with the Product and Engineering teams, in order to drive HitPay's product strategy and innovation
- Manage post-sale accounts including customer engagement, product usage, account activity, referrals, and payments performance
**You'll Love This Role If You Have**:
- Excellent presentation and communication skills, and can lead business and technical conversations across all company levels
- Sophisticated understanding of the buyer journey, with an ability to identify the strategy behind each client's business
- Strong interest in the fintech industry, and in acquiring deep knowledge about technical products
- Enthusiasm to connect with clients, provide customer service, and convince them to take action
- An analytical and strategic mind, with a deep interest in shaping our product strategy and sales process
- Strong ownership of your goals. You're driven by numbers and are excited by the fast-paced challenges and rewards in sales
- Track record of success as a salesperson, account manager, or consultant, preferably in the fintech industry
**Why Join Us**:
- Highly motivated, smart, and ambitious team
- Clearly defined roles and targets
- Career progression path
- Learning opportunities and growth
- Stock options
- Flexible, remote working
- Co-working space credits
- Local GP medical reimbursement
- 21 days annual paid leave
- Unlimited medical leave
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