Customer Success Account Manager

**Customer Success Account Manager** Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

We are a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Customer Success Manager to primarily support our client portfolio. This role will need to focus on our customer experience...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

**Our Company**: **Your Role at Impact**: As a CSM you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early. You will be focusing on the Indonesia market, as well as other SEA clients. Join us if you are passionate about strategic, goal-driven account...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: Sounds interesting? Read on! What You’ll Do: - Ensure the success of F5 Low Touch Distributed Cloud customers by...

**Requisition ID**:398543** **Work Area**:Sales** **Expected Travel**:0 - 100%** **Career Status**:Graduate** **Employment Type**:Regular Full Time** **Career Level**:T2** **Hiring Manager**:Anette Karlsson** **Recruiter Name**:Jini Perera** **Additional Locations**: What we offer We help the world run better. Who you’ll become As a part of joining the...

What you will do: - Analyse how to grow Transaction with the merchant/partner - Liase & day to day management with merchant/partner - Work across functions in Business Development Team on merchant success, ensuring timely communication & merchant visibility. - Setting partner/merchant priorities, promo planning & user education. - Provide merchant...

**Description**: - Maintain a deep understanding of F5 distributed Cloud Solutions and educate customers on new features and releases, ensuring they derive maximum value from our products and drive expansion opportunities - Help customers consistently achieve their business outcomes following the Low touch Digital Processes - Monitor adoption and...

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing...

**Job description** With offices in Brighton, Skopje and Miami, plus a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started eight years ago, and we continue to operate at the cutting edge. Our technology, data,...

The Customer Success Executive reports to the CS Team Leader and is responsible for supporting the commercial growth of Eezee through ensuring our customers get a delightful experience while building commercial relationships with new and existing customers. **Job Interactions & Interface**: This role interacts with cross-functional teams: BD, Operations,...

**Customer Success Representative** Ready to dive into a world of innovation and make waves in customer success? We design, manufacture, and distribute groundbreaking products globally, and as we continue to grow, we're on the lookout for motivated individuals to join our vibrant team! **About Us**: With headquarters in Miami and Chicago, USA, we're not...

Lark Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to...

**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Member account activation after the sale is complete. - Activate the...