Product Ops

5 days ago


Jakarta, Indonesia Ruang Raya Indonesia Full time

specifications
- **Platform & Application Quality**:Coordinate with product, engineering, and QA teams to ensure platforms meet quality standards, monitor performance, and troubleshoot technical issues promptly.
- **Student Experience (CX) Coordination**:Work with the CX team to enhance student learning experiences, manage issue escalation processes, and monitor feedback to improve platform usability.
- **Support for Teachers and Academic Operations**:Collaborate with the academic operations team to provide teachers and admin staff with necessary tools and support, managing issue escalations effectively.
- **Education and Training**:Lead training programs for new platform features for students, teachers, and staff, and create user-friendly documentation for effective onboarding.
- **Driving Platform Innovation**:Collaborate with product and engineering teams to drive innovation, suggest improvements based on feedback, and stay updated on industry trends.
- **Reporting and Analysis**:Create reports on platform performance and user engagement, track KPIs, and provide insights to guide product development and operational enhancements.

qualifications
- Bachelor’s degree in business, product management, operations, or a related field.
- Minimum 1-2 years of experience in product operations, quality assurance, or a similar role, preferably in education technology or service-oriented industries.
- Strong understanding of platform management, with experience coordinating between product, engineering, and CX teams.
- Proven experience with issue escalation and resolution processes.
- Ability to train and educate diverse teams on new platform features and improvements.
- Strong problem-solving skills, with the ability to manage multiple projects and initiatives simultaneously.
- Excellent communication and interpersonal skills, with a focus on collaboration and innovation.
- Experience in reporting, data analysis, and performance monitoring.



  • Jakarta, Indonesia 99.co Full time

    We are looking for a **Product Ops Admin** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges.- Manage data in spreadsheets and reports- Keep records and reports up to date- Organize and schedule meetings and events-...


  • Jakarta, Indonesia Sea Limited Full time

    **Regional Product Ops (Search, Recommendation and Content) - Sea Labs** Product Management - Sea Labs Indonesia, Jakarta Experienced (Individual Contributor) - Work with cross functional teams to develop and improve structured policy, community guidelines in accordance with platform ecosystem and user tastes - Collaborate with local teams to improve the...


  • Jakarta, Indonesia Pepper Advantage Full time

    **Objective** Pepper Advantage is investing in building out its IT Operations teams to support the ever growing Pepper Advantage business. The Lead IT Ops Engineer is a new appointment for the Pepper Advantage team in Asia and will be responsible for managing the IT Operations team in Asia as well as being responsible for being hands on and managing the...

  • Digital Ops

    4 days ago


    Jakarta, Indonesia Dentsu Aegis Network Full time

    The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Title: Digital Ops **Job Description**: Key responsibilities: Collects and reports buying performance achieved on nominated clients that have Global Buying...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** Your role is important to maintain Go-food as a product brand across marketing, content, and advertisement collaterals. A consistency and someone who is self-driven and wants to collaborate as a team will consider for this role. You will expect to lead our Go-food content across the East Java-Bali-Nusa Tenggara (EJBN) region. Your skills...

  • Ops Controller

    3 weeks ago


    Jakarta, Indonesia byOrange Full time

    Orange provides your personalized go-to pool of strategy planners, creatives, and technologists for your brand and campaign that aren't part of your daily routine. Strategic managers, content specialists, conceptual creatives, producers, SEO experts, product managers, and others are among the impact players who are held match-fit for your brand. **Job...

  • Product Owner

    7 days ago


    Jakarta, Indonesia VLink Inc Full time

    Research, analyze, define product features and you create metrics to measure the impact of your product to the company Be the primary driver of your product's planning and execution Write the specs of new features and enhancements Come up with product road map and rally other people to join your cause to realize your product vision. You are expected to be...

  • Central Ops Associate

    2 weeks ago


    Jakarta, Indonesia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...


  • Jakarta, Indonesia Patrianna Full time

    ***About B2Spin** B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location. **Role Overview** The CS & Player Ops Workforce...

  • Supermarket Ops

    2 weeks ago


    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...


  • Jakarta, Indonesia PT Desty Karsa Wesya Full time

    **Who We Are** Desty's mission is to make digital commerce available for everyone. Founded in September 2020, in the midst of the unprecedented Covid-19 pandemic, we see the urgent needs of a great tool for a fast-growing community of people who want to start their own business. Our solution is a digital platform that serves as a single online destination...


  • Jakarta, Indonesia ZALORA SOUTH EAST ASIA PTE LTD Full time

    Zalora Indonesia is looking for a Marketplace Ops Commercial to help drive growth in Zalora’s Marketplace platform. This role is under the Commercial team and will be reporting to the Marketplace Manager. It is based in Jakarta, Indonesia and is responsible help drive strategic initiatives for Marketplace. This is a unique, exciting opportunity to...


  • Jakarta, Indonesia PT Koltiva Full time

    The Product Operation Officer is making sure our customers’ needs and works with internal teams to ensure products runs smoothly on the production level without any interruption, and improve operational efficiency in product development, Specific responsibilities in this role include: - Fosters cross-departmental collaboration around the product and uses...

  • Product Operations

    3 weeks ago


    Jakarta, Indonesia byOrange Full time

    **Who We Are** The fastest growing delivery service in Indonesia. We connect merchants and people through our wide range of portfolio of shipping, warehousing, fulfillment, and business services. We offer integrated shipping solutions for your needs. Through our technology, we make your operating needs accessible. Through more than 18,000+ workforce, we...

  • Product Manager

    3 weeks ago


    Jakarta, Indonesia StyleTheory Full time

    **Company Overview** Style Theory is a Fashion-Technology company that is redefining Fashion Consumption. We believe that there is an inefficiency in the way we consume fashion today and are on a mission to provide a smarter solution. We are currently Southeast Asia's largest and fastest-growing Circular Fashion startup. Our core product is Fashion Rental...

  • Logistic Executive

    3 weeks ago


    Jakarta, Indonesia Bosch Group Full time

    Company Description **Tomorrow is our home.** **Job Description**: - Managing SNI certification according to local regulation - Handle Manual warranty process, bahasa label process, SDPPI (Home connect) product certification, K3L (safety test) - Arrange sample orders for all approbation requirement - Follow up system status releases to related PIC -...


  • Jakarta, Indonesia Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support **Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When...

  • Product Owner

    3 weeks ago


    Jakarta, Indonesia Indodana Full time

    **Job Description**: - Research, analyze, define product features and you create metrics to measure the impact of your product to the company - Be the primary driver of your product's planning and execution - Write the specs of new features and enhancements - Come up with product road map and rally other people to join your cause to realize your product...

  • Product Designer

    1 week ago


    Jakarta, Indonesia Jiva Agriculture Full time

    Design**Product Designer (UI/UX)**: - Jakarta,Jakarta - Full Time About the role - Our mobile tools are the primary touchpoint for our customers, and our teams on the field rely on mobile tools to help them do their work effectively. These tools are the backbone of what we're building at Jiva.- As a product designer, you'll be designing the tools that...


  • Jakarta, Indonesia Baker Hughes Full time

    **Sales & Operations Planning Lead APAC - Artificial Lift** **Are you a Planning Lead looking for a new opportunity?** **Are you passionate about meticulous planning and attention to detail?** **Join our Team!** **Partner with the best** In this role, you’re responsible for managing and executing the Sales & Operations Planning (S&OP) process and the...