Product Operations

5 months ago


Jakarta, Indonesia byOrange Full time

**Who We Are**

The fastest growing delivery service in Indonesia.

We connect merchants and people through our wide range of portfolio of shipping, warehousing, fulfillment, and business services.

We offer integrated shipping solutions for your needs. Through our technology, we make your operating needs accessible.

Through more than 18,000+ workforce, we are committed to serve our customers better every day.

**About The Role**

You will be responsible for introducing new products/features to customers (e.g., partners, agents, and any related stakeholders). You will become the first point of contact for customers regarding any issues that happen in production. You will work closely with the product management team to escalate any unknown problems that are unsolved with standard procedure.

We are looking for a fast learner person who is good at communication skills, analytical thinking, and problem-solving.

**What You Will Do**:

- Build a new user guide documentation for the new feature/product.
- Train the trainer team & stakeholders about the new feature.
- Answer the customer’s question and give an appropriate solution to the problem.
- Escalate unknown issues to the product management team.
- Create tickets for reported bugs from users.
- Collect and inform users’ feedback to the product management team for product improvement.

**What will you need**:

- Minimum one year of product ops experience or similar roles.
- Good team working, paying attention to detail, and solid analytical skills
- Outstanding written and verbal communication skills
- Bachelor’s degree in information technology / related degrees
- Having working experience in a logistics company is a plus

9e4VFmzOxh


  • Product Operations

    5 months ago


    Jakarta, Indonesia Indodana Full time

    Adding and updating product data based on business & product requirements - Analyzing and continuously improving product operations process to improve quality and speed of product operations execution - Supporting product owners in gathering, producing, and refining product requirements **Qualifications** - Bachelor's degree or polytechnic (STM) from any...

  • Chief Representative

    6 months ago


    Jakarta, Indonesia UNITED FOREST PRODUCT INC Full time

    **United Forest Products INC**. is a leading professional importer of plywood and MDF panel product.We have a professional supply chain and strong sourcing, highly efficient and low-cost operation team.We have high motivational and high-return sales team in the United States Our products cover the most advanced new products in the market, as well as the...


  • Jakarta, Indonesia UNITED FOREST PRODUCT INC Full time

    **United Forest Products INC**. is a leading professional importer of plywood and MDF panel product.We have a professional supply chain and strong sourcing, highly efficient and low-cost operation team.We have high motivational and high-return sales team in the United States Our products cover the most advanced new products in the market, as well as the...


  • Jakarta, Indonesia Garena Full time

    Jakarta Game Operations Experienced (Individual Contributor) As a Product QA & Operations, you will be responsible for running the daily live operations of the gaming product including configuration, quality assurance, live environment handling, and operational evaluation, but not limited to initiating and contributing to gaming product improvement...

  • Product Operations

    5 months ago


    Jakarta, Indonesia FUSE Full time

    We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - **Product Optimisation**: You will be in...

  • Product Operations

    5 months ago


    Jakarta, Indonesia PT Tentang Anak Bahagia Full time

    **About Tentang Anak** Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary. Our products are the one and only in Indonesia that are developed by experts,...


  • Jakarta, Indonesia Dash Electric Full time

    Join us in shaping the future of logistics in Indonesia! As a Product Operations Manager, you’ll design innovative logistics solutions for both hub-and-spoke and point-to-point models, helping us drive efficiency and enhance customer experience. You’ll collaborate closely with our Product, Engineering, and Operations teams to bring these solutions to...

  • Production Operator

    5 months ago


    Jakarta, Indonesia Siemens Full time

    **Job Description: Manufacturing Operator Internship at PT. Siemens Indonesia** **Position**: Manufacturing Operator Intern **Company**: PT. Siemens Indonesia **Location**: Jakarta **Duration**: 3 months **About PT. Siemens Indonesia**: - PT. Siemens Indonesia is a leading technology company that specializes in the areas of electrification, automation,...


  • Jakarta, Indonesia Ajaib Full time

    **Getting to Know Ajaib** We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our...


  • Jakarta, Indonesia PT. Meiyume Manufacturing Indonesia Full time

    We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable...


  • Jakarta, Indonesia AwanTunai Full time

    Jakarta, DKI Jakarta Work Type: Internship **Company Overview** AwanTunai is the leading vertical fintech player digitizing the offline FMCG supply chain in Indonesia. We solve for both operational and financing pain points through ERP software and integrated embedded financing for offline suppliers. Our traditional suppliers have aggregate annual sales of...


  • Jakarta, Indonesia Moladin Full time

    Provide Administrative Support. - Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams. - Maintain new and existing products’ configurations or rules setup. - Perform a variety of clerical duties requiring knowledge of departmental procedures Operational Support. - Provide product...


  • Jakarta, Indonesia Garena Full time

    Jakarta Game Operations Experienced (Individual Contributor) As a Product Operations, you are the person behind creating exceptional gaming experiences. Your passion for product development, a keen eye for detecting bugs, and a knack for crafting user-friendly in-game language are what set you apart. You will have a unique blend of business and technical...


  • Jakarta, Indonesia Garena Full time

    Jakarta Game Operations Experienced (Individual Contributor) As a Product Operations, you are the person behind creating exceptional gaming experiences. Your passion for product development, a keen eye for detecting bugs, and a knack for crafting user-friendly in-game language from English to French and vice versa are what set you apart. You will have a...

  • Assistant Manager

    7 months ago


    Jakarta, Indonesia PT. Meiyume Manufacturing Indonesia Full time

    We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable...


  • Jakarta, Indonesia Rakamin Academy Full time

    Rakamin Academy adalah sebuah platform untuk kamu yang ingin belajar dan atau menyediakan pembelajaran, platform untuk berkoneksi, dan membangun karir di era digital. Rakamin Academy bertujuan untuk membantu masyarakat Indonesia mendapatkan akses pendidikan yang lebih inklusif dan berdampak untuk membantu mereka memulai karir di bidang teknologi Collaborate...


  • Jakarta, Indonesia JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking for an opportunity to work with different stakeholders and expand your exposure in Cash Operations with one of the world's largest financial institutions? This might be the right role for you. As Cash Product Operations Associate, you will have the opportunity supervise the team in handling account management, client...


  • Jakarta, Indonesia JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking for an opportunity to work with different stakeholders and expand your exposure in Cash Operations with one of the world's largest financial institutions? This might be the right role for you. As Cash Product Operations Analyst, you will have the opportunity to process cash, payment and deposit transactions in compliance...


  • Jakarta, Indonesia Moladin Full time

    **Responsibilities** - Provide Administrative Support. - Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams. - Maintain new and existing products' configurations or rules setup. - Perform a variety of clerical duties requiring knowledge of departmental procedures Operational...


  • Jakarta, Indonesia Moladin Full time

    **Responsibilities** - Provide Administrative Support. - Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams. - Maintain new and existing products' configurations or rules setup. - Perform a variety of clerical duties requiring knowledge of departmental procedures Operational...