Product Operations Manager

3 weeks ago


Jakarta, Indonesia ByteDance Full time

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Resso is a music platform that enriches the way people experience music together. Resso's community-first platform enables a shared and connected experience while its strong recommendation features fuel music and artist discovery from a diverse range of genres. Available in Brazil, India and Indonesia, Resso offers a truly unique streaming experience built on expression, connection and interaction.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**Intro of Team**:
We are the Music team for ByteDance in Indonesia, and we handle all local operations for our music app, Resso. The Resso Indonesia team does music programming and library management, understands the local music streaming platform user, develops and executes programs to attract music enthusiasts to join and subscribe to the platform, and works with artists, labels and distributors to promote music and artists appealing to our target market.

**Responsibilities**:
1. Work directly with Product Managers, Operations Managers and Developers to ensure the features and contents we released are meet the market's taste and friendly to use.
2. Ensure success of all partnerships, internally and externally, by ensuring smooth integration during product and feature launches.
3. Measure and monitor the product's performance as well as presenting product related consumer, market and competitive intelligence to team.
4. Process the data include inspecting, cleansing, transforming and modeling them to discover useful information, informing conclusions, and supporting decision-making.
5. Communicate local team requirements to China's team, follow-up and make sure the whole process is going smoothly.
1. Bachelor's degree with a minimum of 4 years of related experience in mobile app product operation or management. Product operation/ User operations experience within an internet company is preferred.
2. Passionate about building community product, and familiar with popular social/community/content apps in Indonesia.
3. Highly motivated and object-oriented self-starter.
4. Great communication skills to describe, elaborate and explain the particular thing.
5. Data analytic skills.
6. Project management skill is a plus.
7. Fluent in English and Bahasa.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.



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