IT Helpdesk 24x7 Leader

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Request terkait Operasional IT Harian 24x7 - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan...

Persyaratan - Laki - Laki - Mampu menjelaskan dan menyelesaikan permasalahan IT komputer kepada user - Bersedia bekerja Shift Tanggung Jawab - Membantu user dalam troubleshooting hardware/software melalui telepon

Persyaratan - 2 Years experience as Project Leader - Fluent in English both writing and verbal - Strong understanding related with asset lifecycle - Familiar with database concept and relationship - Broad knowledge related with IT Environment

**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Kualifikasi Umum: - D3 Diploma atau Sarjana (S1) Ilmu Komputer, Sistem Informasi, Teknik Komputer atau Pendidikan setara - pengalaman mínimal 1-2 tahun sebagai IT Desktop Support Engineer, IT Helpdesk - Memiliki pengetahuan terkait Microsoft 365 - pengalaman dalam pemeliharaan dan troubleshooting perangkat keras dan perangkat lunak - Memahami proses...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Kualifikasi: - Usia Max 32thn - Berpengalaman sebagai IT Support / IT Helpdesk min 2thn - Menguasai perbaikan Printer - Manguasai merakit dan instalasi hardware komputer - Dapat melakukan instalasi, konfigurasi software komputer, dan troubleshooting software - Dapat melakukan instalasi, konfigurasi security computer, dan mengatasi virus malware komputer -...

Play It Forward (PIF) is a Singapore based blockchain company behind the largest community of Play-to-Earn (P2E) games. With over 7,000 gamers across Philippines and Indonesia, PIF is currently hiring a Game Server Administrator with a growth mindset, who deeply values maintaining good client relationship and excellent...

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

Collaborate with the Accounting & Tax Team Leader to contribute to external audits, both financial and tax audits. - Able to establish effective communication to work closely with all departments and divisions to design and execute employee development programs in the company. - Min. 3 years experience in Accounting / Budgeting - Excellent knowledge of...

Project, Planning & Development: - Participate in Project Workshop as Domain Subject Matter Expert (SME). - Work hand in hand with various stakeholders and Managed Services Partner/Vendor to realise business ambitions and goals. - Work with the business and IT stakeholders to understand the requirements and objectives of middleware integration projects. -...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world — government officials, civil society leaders and social innovators — to create strong systems that support healthy, educated people. We help our partners move from knowing their goal to knowing how to reach it. We combine...