Application Support Jr
6 months ago
**Application Support Leader**
- Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk
- Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk
- Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan
- Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati
- Melakukan pembagian assigment penyelesaian ticketing ke L2, yang datang langsung dari Level Manajemen Atas
- Melakukan diskusi secara berkala untuk improvement tim helpdesk
- Melakukan displinary action untuk setiap member tim helpdesk yang melanggar aturan yang ditentukan
Memastikan tim helpdesk bekerja dengan baik sesuai dengan SOW yang ditentukan
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Application Support
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IT Application Support
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IT Application Support
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Application Support Jr
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Application Support
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Application Support
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IT Application Support
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Application Support
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Application Support
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Jakarta, Indonesia PT Metrodata Electronics, Tbk Full timePT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...
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IT Application Support
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IT Application Support Associate
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Jr Od
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Jakarta, Indonesia Evermos Full time**About Us**: At Evermos, we believe in creating a workplace that's more than just a job. We're on a mission to empower local brands and underserved communities through our connected commerce platform. Join us on a journey where your unique talents contribute to something meaningful. **Role Overview**: We are seeking a passionate and driven Jr OD & PM...
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Application Support Lead
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Senior IT Application Support Associate
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