L1 Support

1 week ago


Jakarta, Indonesia PhinCon Full time

1. Fast response in handling issue Related L1 base on SOP

3. Proactively coordinate with the leader on shift and L2 Team to complete all task

4. Involve to solve production environment issues

5. engage all activtiy and discussion with delivery team and leader

6. Monitoring system in production environment
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
PL/SQL - basic level

Unix/Linux - Basic level

API (WEB Service, Json, REST API) - Basic level

Odoo (optional) - Basic level

Have knowledge of tools monitoring system such as ELK, grafana, Dynatrace (optional) - basic level

Have good analysis and problem-solving

Good communication skills

Fluent in English

Fast Learner

Good attitude


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