Storage L1 Support

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

**Job Information**: Work Experience **3-7 years** *** Industry **Telecommunications** *** City **Jakarta** *** State/Province **Jakarta Raya** *** Country **Indonesia** *** Zip/Postal Code **14770** *** - Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability - Provide basic troubleshooting and...

Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...

Storage Management - Storage Health Check: Perform the routine health check of storage system, including the controller array, disk array, and SAN fabric. - Storage Infrastructure Management - Storage LUN, Host and Port Management - Storage Diagnostic & Troubleshooting - Storage Problem Management - Storage UID Management - Storage Patch Management - Storage...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

Job Description Storage Management **Storage Health Check**: Perform the routine health check of storage system, including the controller array, disk array, and SAN fabric. Storage Infrastructure Management Adjust the storage directory structure Create/delete/modify Fileshares and Filesystem from within NAS Device Modify and adjust controller cache, disk...

**Deskripsi pekerjaan**: - Menerima kasus dari L1 dan melakukan analisis mendalam untuk menentukan apa yang sebenarnya terjadi - sejauh mungkin. - Penanganan dan respon terhadap insiden, Security breach root analysis, threat analysis, incidentresponse dan incident containment - Memberi layanan security advisory terhadap ancaman keamanan informasi terbaru -...

**Deskripsi pekerjaan**: - Menerima kasus dari L1 dan melakukan analisis mendalam untuk menentukan apa yang sebenarnya terjadi - sejauh mungkin. - Penanganan dan respon terhadap insiden, Security breach root analysis, threat analysis, incidentresponse dan incident containment - Memberi layanan security advisory terhadap ancaman keamanan informasi terbaru -...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Kualifikasi**: - 2 years+ experiences as SOC Analysts L1 - Security Information and Event Management (SIEM) - TCP/IP, computer networking, routing and switching - IDS/IPS, penetration and vulnerability testing - Firewall and intrusion detection/prevention protocols - Windows, UNIX and Linux operating systems - Network protocols and packet analysis tools -...

**Job Qualification**: - 2 years+ experiences as SOC Analysts L1 - Security Information and Event Management (SIEM) - TCP/IP, computer networking, routing and switching - IDS/IPS, penetration and vulnerability testing - Firewall and intrusion detection/prevention protocols - Windows, UNIX and Linux operating systems - Network protocols and packet analysis...

Job Description 1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Kualifikasi**: - 2 years+ experiences as SOC Analysts L1 - Security Information and Event Management (SIEM) - TCP/IP, computer networking, routing and switching - IDS/IPS, penetration and vulnerability testing - Firewall and intrusion detection/prevention protocols - Windows, UNIX and Linux operating systems - Network protocols and packet analysis tools -...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Arrange the L1 Agent Shift allocation. Act as a Trainer to the new L1 Agent and customer. Make a Standard Operational Procedure (SOP) for the L1 Agent. To supervise the agent in handling problem tickets. Monitoring daily ticket and incident handled. Make a routine weekly meeting to discuss the internal and ticketing issue. Periodically report the...