IT Infrastructure Engineer
2 days ago
Job Desc:
- Sebagai Level 1 Support untuk menjalankan aktivitas operasional rutin harian dan pemeliharaan perangkat Server (VM/Fisik), Server Storage, dan Database Server
- Melakukan support terkait request, insiden, dan Troubleshooting perangkat Server, Database Server, dan, Storage Server pada environment Data Center
- Melakukan Eskalasi problem kepada tim Level 2 Support dan untuk insiden dengan kategori Advanced Level (Hard/Critical Problem Incident) yang tidak dapat diperbaiki oleh tim L1
- Proaktif, membangun kerjasama, dan Mengembangkan hubungan baik dengan berbagai level user/karyawan perusahaan.
- Membuat laporan operasional pekerjaan rutin harian, mingguan, dan Bulanan
Spesifikasi Personil:
- Min Sarjana (S1) Ilmu Komputer, Sistem Informasi, Teknik Komputer atau Jurusan Pendidikan setara lainnya
- Pengalaman mínimal 2 tahun sebagai System Administrator, Server Administrator, DB & Storage Administrator
- Berpengalaman terkait Maintenance dan Administrasi infrastruktur Server berbasis Windows & Linux (Redhat), VMWare, HPE Server (Physic), Database Server (SQL/Oracle), dan Pengelolaan Server Storage (Veaam)
- Pengetahuan tentang Jaringan dan koneksi komputer seperti : Wifi, LAN, WAN, VPN, DHCP, DNS, TCP / IP, Proxy/Internet
Jam Kerja Normal : 8x5 (Office Hour), harus bersedia untuk support diluar after office hour dan hari libur apabila diperlukan
Penempatan : DKI Jakarta
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