L1 Support

L1 Support - PL/SQL - Basic Level - Unix/Linux - Basic Level - API (WEB Service, Json, REST API) - Basic Level - Odoo (Optional) - Basic Level - Have knowledge of tools monitoring system such as ELK, Grafana, Dynatrace (Optional) - Basic Level - Have good analysis and problem solving - Good communication skills - Fluent in English - Fast Learner - Good...

Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

IT System Engineer - Infra L1 Support - IT Infrastructure Level 1 Support: **personil Server Support RHEL** - 1 - 2 years experiences In the IT Environment - 1 year experience in the VMware & RHEL Installation & maintenance - Location : Bandara Soetta - Service Hour : 08.00 - 17.00 - Menghasilkan report harian system mencakup system RedHat Enterprise Linux...

**Job Information**: Work Experience **3-7 years** *** Industry **Telecommunications** *** City **Jakarta** *** State/Province **Jakarta Raya** *** Country **Indonesia** *** Zip/Postal Code **14770** *** - Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability - Provide basic troubleshooting and...

Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

Handling inbound end user calls In Bahasa language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps - Ticket update and Closure. - Good Analytical...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Daily monitoring and make sure device running properly 24x7 L1 support engineer with 24x7 shifting. Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring Ensure compliance to SLA Responsible for integration of NMS Creation of reports, dashboards, metrics for NOC operations and...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**L1 Analyst (SOC)** The SOC will work closely with the first tier support team, acting as a focal point for security related events and incidents. We are hiring professionals for project deployment and their duties and responsibilities will be as follows. **Responsibilities**: - Monitor security technologies for alerts - Conduct hunts (specialized...

**Key Responsibilities**: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents. - Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Job Description: - Responsible for analyzing the issues and support L1 team, support as L2 and provide inputs to developer's team - Should be able to work on reports with accuracy and follow the SOP's which technical leads instructions - Ownership Resolutions of Problems Issues Defects Ticket until - Assign the Incident to relevant L3 teams with analysis...

Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...

Act as first level support for multiple internal facing and external facing Applications - Coordinate with L1 Ticket Dispatcher for latest update of ticket status information - Perform daily checklist and sanity test - Support ad-hoc LV activities for related Change Requests - Prepare regular report and documentation where required - Minimum Qualifications:...