Server L1 Support

IT System Engineer - Infra L1 Support - IT Infrastructure Level 1 Support: **personil Server Support RHEL** - 1 - 2 years experiences In the IT Environment - 1 year experience in the VMware & RHEL Installation & maintenance - Location : Bandara Soetta - Service Hour : 08.00 - 17.00 - Menghasilkan report harian system mencakup system RedHat Enterprise Linux...

L1 Support - PL/SQL - Basic Level - Unix/Linux - Basic Level - API (WEB Service, Json, REST API) - Basic Level - Odoo (Optional) - Basic Level - Have knowledge of tools monitoring system such as ELK, Grafana, Dynatrace (Optional) - Basic Level - Have good analysis and problem solving - Good communication skills - Fluent in English - Fast Learner - Good...

Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

**Job Information**: Work Experience **3-7 years** *** Industry **Telecommunications** *** City **Jakarta** *** State/Province **Jakarta Raya** *** Country **Indonesia** *** Zip/Postal Code **14770** *** - Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability - Provide basic troubleshooting and...

1. Fast response in handling issue Related L1 base on SOP 3. Proactively coordinate with the leader on shift and L2 Team to complete all task 4. Involve to solve production environment issues 5. engage all activtiy and discussion with delivery team and leader 6. Monitoring system in production environment Strong analytical and planning skills; Good...

Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

Fast Response - Handling issue Related L1 base on SOP - Proactively coordinate with the leader on shift and L2 Team to complete all task - Involve to solve production environment issues - Engage all activtiy and discussion with delivery team and leader - Monitoring system in production environment - PL/SQL - basic level - Unix/Linux - Basic level - API (WEB...

Capability- Proficiency- Experienced in - **MS SQL server** System for EDW- Intermediate- Understand Client-Server, networking concept, computer troubleshooting*- Intermediate- IT Service management knowledge- Basic- Experienced with Report Development (SSRS), - **Integration (SSIS)** - Intermediate- Business Process in Secondary Processing and Logistics...

Handling inbound end user calls In Bahasa language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps - Ticket update and Closure. - Good Analytical...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...

1. Melakukan monitoring terhadap seluruh Perangkat IT termasuk Operating system dan Perangkat Infrastruktur Network. Melakukan Corrective Maintenance Melakukan tindakan perbaikan sesuai kerusakan yang terjadi. Corrective maintenance ini bisa dilakukan berdasarkan laporan dari outlet melalui SPO (Sistem Pelayanan Operasional). Pelaporan dapat dilakukan...

Act as first level support for multiple internal facing and external facing Applications - Coordinate with L1 Ticket Dispatcher for latest update of ticket status information - Perform daily checklist and sanity test - Support ad-hoc LV activities for related Change Requests - Prepare regular report and documentation where required - Minimum Qualifications:...

PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...

IT Infrastructure Level 1 Support: - Sistem shifting 2x12 jam per hari, dengan contoh yang berlaku di kantor saat ini: - A & B shift hari Senin; C & D libur - C & D shift hari Selasa; A & B libur - Dst. - EOS diharapkan bisa bertindak sebagai L1 support, paham dan mampu basic troubleshoot mengenai: - VMware ESXi, vCenter, vReplication & SRM - OS Red Hat...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...