Server L1 Support

Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

**Job Information**: Work Experience **3-7 years** *** Industry **Telecommunications** *** City **Jakarta** *** State/Province **Jakarta Raya** *** Country **Indonesia** *** Zip/Postal Code **14770** *** - Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability - Provide basic troubleshooting and...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

**Kualifikasi**: - 2 years+ experiences as SOC Analysts L1 - Security Information and Event Management (SIEM) - TCP/IP, computer networking, routing and switching - IDS/IPS, penetration and vulnerability testing - Firewall and intrusion detection/prevention protocols - Windows, UNIX and Linux operating systems - Network protocols and packet analysis tools -...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...

PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX - MTDL) to raise funds for investment and working capital as well to allow public participation in...

1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**Job Qualification**: - 2 years+ experiences as SOC Analysts L1 - Security Information and Event Management (SIEM) - TCP/IP, computer networking, routing and switching - IDS/IPS, penetration and vulnerability testing - Firewall and intrusion detection/prevention protocols - Windows, UNIX and Linux operating systems - Network protocols and packet analysis...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Job Description 1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

**Key Responsibilities**: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents. - Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new...