Customer Service Staff

6 days ago


Jakarta, Indonesia PT ROTO ROOTER PERKASA Full time

**Lowongan Kerja: Customer Service Staff**

PT Roto Rooter Perkasa, perusahaan terkemuka di bidang layanan plumbing, sedang mencari individu yang bersemangat dan berdedikasi untuk bergabung dengan tim kami sebagai **Customer Service Staff**. Jika Anda memiliki keterampilan komunikasi yang baik dan berorientasi pada kepuasan pelanggan, kami ingin mendengar dari Anda

**Tanggung Jawab**:

- Menjawab dan menangani telepon masuk dari pelanggan dengan ramah dan profesional.
- Menyediakan informasi mengenai produk dan layanan perusahaan.
- Menangani keluhan pelanggan dan mencari solusi terbaik untuk setiap permasalahan.
- Memproses dan mengelola pesanan pelanggan.
- Memastikan setiap interaksi pelanggan tercatat dengan baik dalam sistem perusahaan.

**Kualifikasi**:

- Pendidikan mínimal D3
- Pengalaman kerja mínimal 1 tahun di bidang customer service atau posisi terkait.
- Keterampilan komunikasi yang baik, baik lisan maupun tulisan.
- Mampu bekerja di bawah tekanan dan memiliki kemampuan multitasking.
- Mahir menggunakan komputer dan aplikasi perkantoran (Microsoft Office).
- Berorientasi pada pelayanan pelanggan dan memiliki sikap positif.

Jenis Pekerjaan: Penuh Waktu

Pendidikan:

- S1 (Diwajibkan)


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