Presales Support Sr
5 months ago
**Job Descriptions**:
- Bekerja sama dengan _Technical/Application Consultant & System Consultant_ dalam melahirkan solusi terpadu pada area solusi yang merupakan tanggung jawabnya dan menciptakan kebutuhan sistem informasi pelanggan, presentasi dan berdiskusi dengan pelanggan serta berinisiatif mencarikan / menterjemahkan solusi yang tepat dan menuliskannya ke dalam proposal.
- Bertanggung jawab menyusun rencana implementasi terpadu, melaksanakan, mengatur alokasi sumber daya, mengendalikan dan monitor proses implementasi pada account yang kompleks (di dalamnya terdapat perangkat keras, perangkat lunak, jaringan dan aplikasi).
- Membina hubungan baik dengan pelanggan dan bekerjasama dengan anggota tim untuk memberikan pelayanan terbaik pada pelanggan; membantu pelanggan memahami dan menguasai operasionalisasi usulan solusi.
- Memelihara dan mengembangkan ketrampilan teknikal dalam area : Produk perangkat keras, perangkat lunak dan jasa, Mempelajari produk pesaing, Pengetahuan tentang business process berbagai industri dan aplikasi umumnya, _Project Management_, Lain-lain yang relevan dengan teknologi informatika.
- Berperan sebagai pimpinan teknis dan menjadi tempat untuk berkonsultasi bagi rekan juniornya, tim penjualan juga pelanggan.
**Job Requirements**:
- Min S-1 Tehnik dan ilmu-ilmu eksakta.
- Pengalaman min 3 tahun sebagai _System Consultant_
- Memiliki pengetahuan yang luas dan pengalaman yang mendalam mengenai berbagai industri dan memiliki pemahaman yang tinggi tentang : _Network Operating Systems_ (seperti Novell, Windows / NT, Unix & Mainframe), _Systems Technologies & Architecture_ untuk produk-produk _Server, Workstation dan Desktop_, Rancangan jaringan dan implementasinya (seperti LAN, WAN), Database (seperti Oracle, SQL, Informix, Sybase), _Messaging & Groupware_, (Lotus Domino, Microsoft Exchange), Internet / Intranet
**Competencies**:
- TEAM ORIENTATION- IMPACT & INFLUENCE- RESPONSIVE TO CUSTOMERS/ OTHER PARTIES- DRIVE- COMMUNICATION- ANALYTICAL THINKING- SELF CONTROL & CONFIDENCE
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