Client Solutions Manager
4 weeks ago
The Client Solutions Manager for Meta Global Business Group team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to develop lasting partnerships with some of our largest advertisers in the Digital Native verticals (eCommerce, Travel, and digital-first companies). With proven understanding of both online and traditional media, this role is responsible for partnering with the client's marketing team to develop specific media campaign recommendations. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based in our Jakarta office.
**Responsibilities**:
- Media Planning, Strategy & Measurement, and Optimization: Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations.
- Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.
- Responsible for educating clients and agencies on best practices. Drives product innovation based upon client needs. Build and manage relationships with key clients and agency partners (media, creative, etc.).
- Platform & Product Expert: Articulate and update clients on Meta technologies (primarily Facebook, Instagram, WhatsApp) best practices and developments.
- Build and manage relationships with key clients and agency partners (media, creative, creators, etc.)
- Project Management: Manage complex work streams to optimize marketing objectives for clients.
- Relationship Management: Oversee delivery and revenue recognition for the businesses/accounts you are assigned to.
- Identify up-sell opportunities across your accounts and drive incremental revenue.
**Minimum Qualifications**:
- Over 4 years of experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
- Experience with the industry or business trends in the Digital Native verticals (eCommerce, Travel, and digital-first companies).
- Experience working effectively with cross-functional teams and with all levels of management internally and externally.
Understanding of major advertising best practices and marketing concepts to drive performance-metrics (app install, app engagement, and conversion metrics).
**Preferred Qualifications**:
- Over 4 years of experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
- Experience with the industry or business trends in the Digital Native verticals (eCommerce, Travel, and digital-first companies).
- Experience working effectively with cross-functional teams and with all levels of management internally and externally.
Understanding of major advertising best practices and marketing concepts to drive performance-metrics (app install, app engagement, and conversion metrics).
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
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