Delivery Service Head
1 week ago
**Kualifikasi**:
- Pendidikan S-1 Teknologi Informasi atau S-1 Sistem Informasi
- Memiliki pengetahuan dan pengalaman ITSM dan ISO.
- Berpengalaman dengan bidang yang sama mínimal 1 - 2 tahun
- Memiliki sertifikasi mínimal ITIL v3 Foundation atau ITIL v4 Foundation
- Jika memiliki sertifikasi dibidang IT Service Management (ISO 20000), ISO 27001 akan menjadi nilai lebih.
- Menguasai Bahasa Inggris Lisan maupun tulisan
**SOW**:
- Bertanggung jawab atas kualitas dan penyampaian layanan XL Axiata (ISO 20000-1/27001 / ITSM/ Change Management / Tata Kelola TI)
- Mengelola inisiatif TI dan berkolaborasi dengan staf teknis internal
- Memberikan konsultasi atau saran penerapan teknologi baru
- Memiliki kemampuan Problem Solver dan Analytic yang bagus
- Bertanggung jawab untuk memberikan inovasi dalam Departemen / Divisi
- Bertanggung jawab untuk mendukung inisiatif pengembangan bisnis
- Bertanggung jawab terkait Report Team dan Recon untuk penagihan ke Customer XL Axiata
Application Deadline: 02/29/2024
**Job Types**: Temporary, Contract
Contract length: 12 months
Application Deadline: 10/28/2024
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