Customer Service Officer

We at Carrot Academy recognize the value that our Customer Services Teams brings to our company. As the face of the company to most customers, the Customer Service team gets the opportunity to build a strong customer experience and lasting relationship with our customers. We are looking for a service-oriented person to join our team as Customer Service...

**Customer Service Officer**: - Job Id: 8636- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: Associate- Description: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information,...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Kualifikasi**: - Pendidikan mínimal SMU, D3 Semua jurusan - Min 2 tahun pengalaman sebagai Customer service dan terbiasa menghandle mulichat >50 chat per hari - Lancar mengoperasikan Microsoft Office terutama Excel - Service oriented, disiplin dan memiliki kemampuan komunikasi yang baik - Detail oriented, teliti, jujur dan bertanggung jawab **Deskripsi...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least...

Job Id: 8635- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: AssociateDescription: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information, processes orders, and resolves any...

Client kami adalah sebuah perusahaan pembiayaan otomotif nasional membutuhkan segera posisi Customer Service Officer penempatan di **Jakarta** Uraian Pekerjaan: - Menindaklanjuti permintaan pelanggan atas dokumen atau informasi yang mereka perlukan - Melakukan dokumentasi dan laporan yang diperlukan Kriteria: - Wanita maksimal 25 tahun - Pendidikan...

Requirements: - Bachelor degree from any major - Experience in service or front office from the hospitality industry is an advantage - Being familiar with fashion products and accessories will add value - Possess a positive attitude with a customer service mindset - Service and people-oriented - Having proficiency in both verbal and written English is a...

Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience - Coordinate...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do** **Requirements**: Posisi ini sesuai bagi mereka yang suka berinteraksi dengan orang lain, dapat bekerja dengan cepat, serta terbiasa dengan rutinitas chat. **What Will You Get** - Gaji Pokok sebesar Rp 4.000.000, - Bonus Akhir Tahun yang besarannya...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

CS/CX Jakarta Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience -...

**Summary** The Customer Service Officer ensures that all aspects related to Customers Satisfaction including PO, Deliveries, and Claims are handled properly, correctly and smoothly. **Responsibilities** 1. Maintain Good Quality Service to Customers: - Regular communication with all customers (visit, by phone, sms, social media etc.) - Handle and process...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do**: Pada posisi ini, Anda bertanggung jawab untuk berinteraksi dengan pelanggan melalui platform chat dengan cara menggali kebutuhan dari pelanggan agar dapat diberikan solusi atau langkah penyelesaian yang sesuai dengan...

Persyaratan Minimum Associate Degree (D3) from any major Min. 1 year proven experience as telesales, customer service or caller role Ability to learn about products and services and describe/explain them to prospects Experienced using Microsoft office Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding...

Assess our customers by providing relevant consultations. Respond promptly to customer inquiries. Communicating with customers through various channels. Acknowledge and resolve customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Providing feedback on the efficiency of the customer service...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

Kualifikasi: - Usia maksimal 28 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman mínimal 1 tahun sebagai Customer Service di perusahaan retail - Mahir menggunakan Ms. Office - Penempatan Mitra10 Fatmawati - Jakarta Selatan Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

Deskripsi Pekerjaan Tugas dan Tanggung Jawab - Melakukan pemeriksaan dan analisa awal terhadap keluhan yang disampaikan customer. - Melakukan koordinasi dengan tim Service terkait keluhan atau kendala dari kendaraan customer. - Bertanggung jawab penuh dalam memberikan pelayanan kepada customer. - Melakukan interaksi dan pelayanan yang optimal dengan...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...