Learning & Development Manager
4 weeks ago
Learning & Development Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department.
**What will I be doing?**
As the Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
- Update the training notice board with all information on the situation in and out of the hotel as well as training information.
- Organize reward and certification programs.
- Organize in coordination with the Director of HR and Department Heads, approved cross trainings.
- Carry out talent programs according to brand standards.
- Assist to set up and maintain training and talent program policies.
- Develop and skillfully use learning resources, assist managers to improve management skills, and develop personal career development plans for high potential team members.
- Develop plans to conduct needs analyses and in-house training on a regular basis.
- Regularly keep training records.
- Develop tools and systems to ensure training and development programs meet hotel objectives.
- Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
- Take part in the preparation and planning of the Training department’s goals and objectives.
- Prepare and manage the Training department’s budgets, monitor, analyze and report variations from the budget.
- Take part in team member performance reviews and set up development plans when required.
- Facilitate multiskilling.
- Manage the planning and delivery of orientation programs.
- Offer support and advice on personal development plans to team members under your supervision.
- Implement appropriate management practices that provide team members with motivation and communication.
- Provide information as required regarding training records and attendance.
- Assist all departmental trainers if necessary, with trainings.
- Deal effectively with guests and workplace colleagues from a variety of cultures.
- Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.
- Adhere to the hotel’s security and emergency policies and procedures.
- Be familiar with property safety, current first aid and fire emergency procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Learning & Development Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- University graduate.
- Minimum 5 years of related working experience in the hotel industry.
- At least 3 years of management experience and relevant training experience.
- Excellent command of written and spoken English and Chinese to meet business needs.
- Solid knowledge of Learning & Development.
- Good communication skills.
- Good presentation and teaching skills.
- Good project management skills.
- Excellent coordination and organization ability.
- Willing to take challenge and capability to work under high pressure.
- Strong capability in leadership.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences
-
Learning & Development Manager
4 months ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24149635 **Job Category** Human Resources **Location** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all...
-
Head of Learning
4 months ago
Surabaya, Indonesia Mapan Group Full time**KUALIFIKASI YANG DICARI**: - Min. S1 bidang Pendidikan, Manajemen SDM, Psikologi, atau bidang terkait. - Min. 5 tahun pengalaman di bidang Learning and Development, dengan mínimal 2 tahun di posisi Supervisor atau Manajerial. - Pengalaman dalam industri makanan atau hospitality lebih disukai. - Pengalaman dalam menyusun dan melaksanakan **Training Needs...
-
Human Resources
5 days ago
Surabaya, Indonesia SEVIMA Full timeCreate and execute learning programs and strategies (training, coaching, etc) Analyze & evaluate individual development needs Provide data analysis for training and other learning results Create training material & curriculum **Benefit**: Competitive Salary Attractive incentive & Bonuses Free Lunch Professional Development (Training,...
-
Full Stack Developer
7 months ago
Surabaya, Indonesia Bravo Boss Website Design and Development Agency Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Manajemen Proyek, Full Stack Developer **Jenjang Karir** Staf Senior, Manajer - Cabang/Regional **Job Deskripsi** - Project Leadership: Oversee project execution from conception to delivery, translating client requirements into actionable scope of work and architecting...
-
Learning Development Admin
7 months ago
Surabaya, Indonesia Maxy Academy Full timeHelping Product Manager to assess and discuss curriculum standards - Review and recommend educational materials for further curriculum development - Students community and service - Help product manager in mentor & instructor management - Provide feedback based on individual observations and student performance data Requirement: - Pria/wanita -...
-
Business Development Manager
1 week ago
Surabaya, Indonesia PT. Global Multindo Cipta Full timeSales Strategy - Develop an end-to-end sales strategy; lead generation, prospecting, closing, follow-up, after sales etc. - Manage and structure incentive program to motivate sales team to hit targets - Develop and enforce sales policies - Manage sales process and perform planning, analysis, forecasting and reporting of sales activities - Lead Management and...
-
Branch Manager Development Program
7 months ago
Surabaya, Indonesia PT. Sinar Mitra Sepadan Finance (SMSFinance) Full timeOn the Supervisor program Learn how to understanding Basic Knowledge and policy of SMS Finance On the Branch Manager program Learn how to understanding monitoring and controlling as Branch Manager Observing Branch Manager activity, analyze and solve complex problem Manage Branch and show performance as Branch Manager Age max 28 Years Old Bachelor...
-
Learning Associate Permanent Wfh
2 days ago
Surabaya, Indonesia eduCLaaS Full timeEducation: Bachelor or Diploma in Business/Administration/Information Technology Experience: 3 years of experience, either in education industry / relevant IT field Job Mission - Support blended learning journey for our learners to achieve superior learning experience and successful skills outcome. **Role and Responsibilities**: - Learner’s liaison and...
-
Learning Associate Permanent Wfh
7 days ago
Surabaya, Indonesia eduCLaaS Full timeEducation: Bachelor or Diploma in Business/Administration/Information Technology Experience: 3 years of experience, either in education industry / relevant IT field Job Mission - Support blended learning journey for our learners to achieve superior learning experience and successful skills outcome. **Role and Responsibilities**: - Learner’s liaison and...
-
Agency Learning Executive
3 days ago
Surabaya, Indonesia PT Asuransi Allianz Life Indonesia Full time**Providing pre-training activities such as**: pre-work, participants list, materials, etc, In charge for implementation of the training Preparing post training activities and report Ensure that the training activities planned was implemented smoothly and documented properly Developing, maintain and update training program and materials Keep up the...
-
Franchise Development Manager
1 week ago
Surabaya, Indonesia GAIA Dental Studio Full timeGAIA Dental Studio - a dental and healthcare company based in Australia and Indonesia - is hiring a big opportunity! **_(This job can be for someone who wants a full-time job, as a side job, or for someone professional who has been retired) _** **FRANCHISE DEVELOPMENT MANAGER** **REQUIREMENTS**: - Bachelor's Degree, preferably in Business Administration...
-
Assistant Manager
7 days ago
Surabaya, Indonesia Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Business Development Manager
7 months ago
Surabaya, Indonesia Toll Group Full timeCompany Description **About Toll Group** **Job Description**: **The role** We are looking for a Business Development Manager, based in Surabaya, who will contribute to the success of the business by effectively initiating and driving incremental sales in a professional, value adding and customer focused manner. As a Business Development Manager you will...
-
Health Amp Wellness Promotion Executive
2 weeks ago
Surabaya, Indonesia PT Amerta Indah Otsuka Full timePersyaratan wajib Pria & Wanita Sarjana Min. IPK 3.25, Max. 23 tahun Informasi Tambahan **Tasks & Responsibilities**: As the forefront brand guardian & communicator to consumers and stakeholders, in the format of event creation related to marketing, health & wellness-related activities, mainly in diabetic, hospital, office, and sports channels. This...
-
Full Time Senior Java Developer with Aem Experience
7 months ago
Surabaya, Indonesia Bravo Boss Website Design and Development Agency Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Backend Developer **Jenjang Karir** Staf Senior **Job Deskripsi** Bravo Boss has been partnering with the world's top B2B and B2C brands, delivering marketing and technology solutions that significantly enhance business outcomes. Our approach combines human-centric...
-
Business Development Manager
4 months ago
Surabaya, Indonesia Cove Living Pte Ltd Full timeAt Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our...
-
Back End Developer
2 months ago
Surabaya, Indonesia Angusta System - AndTalent Full timeAndTalent under Angusta Systems Company Australia - connects high-quality professionals with leading Australian companies for mutual success company based in Australia - is hiring for a position! **Back End Developer** AndTalent is a distinguished talent pool company facilitating the connection between highly skilled professionals and prominent businesses...
-
Edtech Android Developer
5 days ago
Surabaya, Indonesia Geniebook Full timeLoved by over 150,000 users, Geniebook is Singapore’s largest online learning platform for English, Mathematics and Science (EMS) syllabus. From AI-personalised worksheets to live classes and teacher chats, we are a powerful suite of complementary learning products designed to help students accelerate their academic performance. We’re looking out for...
-
Web Developer
7 months ago
Surabaya, Indonesia Qode Full timeCreation and implementation of a wide variety of Web-based product. - Develop new functionalities on existing software product. - Maintaining existing codebase include troubleshooting bugs. - Responsible for coding and testing of customer system on the required programming languages and tools. - Collaborate with mobile developers to build mobile-responsive...
-
Business Development/area Manager Surabaya
3 months ago
Surabaya, Indonesia Cove Full time**Job Title**: Business Development/Area Manager Surabaya **Job Type**: 6 months contract with potential for permanent employment **Start Date**: ASAP **Location**:Surabaya **Reports To**: Head of Business Development & Country Director of Investment **Role Purpose**: The Business Development Manager will play a key role in the end to end process of...