Customer Support Officer

Global Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in Canada, the Philippines, Indonesia, India, UAE, Egypt and Morocco. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We are looking for an experienced sales & marketing officer for the Global Visa...

Maintain the confidentiality customer privacy including complaints or requests from customers - Provide solutions to customer complaints - Make a complaint report or customer request - Establish good communication with customers **Qualifications** - Male/Female - Age maximum 30 years - Min. D3 - Have minimum 1 year experience as Customer Support / Call...

Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

Immersive Technologies is a world leader in the rapidly growing area of training Simulators and have revolutionized the way the global mining industry now trains its operators, with customers experiencing significant improvements in productivity, maintenance and safety. We are a technology based company which requires the highest quality customer support...

**Customer Service Officer**: - Job Id: 8636- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: Associate- Description: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information,...

Brief Requirements: - Min. Bachelor Degree any major - Has experiences in Operations, Inventory and Customer Support Services In Hospitality and Healthcare Industries - Able to handle complains, customer survey, problem solving, visit customers - Able to handle inventory management (stock, distribution, analysis data, etc) - Able to use computer (Ms....

**Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...

**Requirements**: - Minimum 1 year experience as customer support - Passionate for games, enjoy communicating with user, understand user's mentality and habits as well - Passionate for game industry career - Fluent speaking in **English** both oral or written - Have mature teamwork spirit - Ability to respond different types of customer characteristics -...

**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

Job Id: 8635- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: AssociateDescription: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information, processes orders, and resolves any...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: -...

Jakarta, Jakarta- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment,...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

Provide helpdesk services to our customers - Document problems and activity and solution for each case - Communicate the status of issues and escalate to appropriate team members - Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests. - Proficiency in PHP, Database MySql &...

**Requirements**: - At least** 3 years of working experience as Customer Relation Management or Sales Support in F&B / HORECA / Food Manufacturing**: - ** Have experience in working at a B2B Company will be a plus**: - ** Have experience using Zendesk is a must**: - ** 6-month project contract with the opportunity to become a permanent employee**: -...