Customer Service Representative
3 months ago
**PT Zen Mitra Niaga** adalah perusahaan ritel dan grosir berbasis online. Raih Kesempatan untuk Karier Sukses dengan Bonus Menarik dan Keuntungan Lainnya Posisi Ini Sempurna untuk Anda yang Menyukai Tantangan
**Tanggung Jawab**:
- **Berinteraksi** dengan pelanggan di marketplace dan WhatsApp Business, memberikan tanggapan cepat dan empati.
- **Menjelaskan informasi produk** secara jelas dan membantu pelanggan menemukan produk yang tepat.
- **Menangani komplain dan feedback pelanggan dengan solusi profesional, memastikan kepuasan pelanggan.**:
- Mencari calon Customer baru serta melakukan follow-up terhadap customer lama untuk meningkatkan penjualan.
**Kualifikasi**:
- Minimal pendidikan SMK atau sederajat.
- Usia maksimal 27 tahun.
- Pengalaman mínimal 1 tahun sebagai Customer Service atau Admin Online.
- Familiar dengan aplikasi marketplace seperti Tokopedia, Shopee, dan TikTok Shop.
- Jujur, berdedikasi, serta memiliki keinginan kuat untuk terus berkembang.
- Mampu berkomunikasi dengan baik dan jelas, baik secara lisan maupun tulisan.
- Berorientasi pada **pelayanan pelanggan dan pencapaian target**.
**BENEFIT**:
- **Take Home Pay** Menggoda dan plus **bonus performa**:
- **BPJS, THR DAN KOMISI BULANAN**
Application Question(s):
- Berapa Gaji yang anda harapkan?
**Experience**:
- Admin Online: 1 year (preferred)
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