Helpdesk Application Support

**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

**Deskripsi Pekerjaan**: - Melakukan pemeliharaan dan troubleshoot hardware (PC, Laptop, Printer, Server, LAN/WLAN, etc) - Mampu bekerja secara individu dan team - Melakukan instalasi komputer dan jaringan - Menerima dan menyelesaikan permintaan user terkait IT - Mengerti penanganan mesin Absensi dan CCTV - Bertanggung jawab mengelola dan memelihara...

**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...

**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...

Berpengalaman sebagai IT Helpdesk min. 2 tahun - Pendidikan mínimal D3 - Memiliki kemampuan mengoperasikan Operating System Windows dan Microsoft Ofice dengan baik - Memiliki pengetahuan mengenai perangkat computer, printer, network, smartphone dan telekomunikasi - Memiliki kemampuan berkomunikasi yang baik dengan user - Memiliki kemampuan administratif...

IT Support/Helpdesk - Memahami cara menggunakan aplikasi - Memahami penggunaan Ms. Word, Excel, Power Point - Mengetahui tentang Jaringan Komputer - Mengetahui tentang Jaringan Komputer - Mengetahui tentang database dan pemrograman - Mampu berkomunikasi dengan baik - Memiliki pemahaman dasar tentang dunia IT "Waspada terhadap Modus Penipuan pada saat proses...

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...

Key Responsibilities Reporting Directly to IT Service Delivery Specialist Serve as the first contact with customers who need technical assistance via available channels Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment Responding in a timely...

Perusahaan kami PT. Asia Outsourcing Services saat ini sedang membutuhkan karyawan internal untuk posisi: IT HELPDESK Deskripsi Pekerjaan: - Melakukan aktivitas support dan maintenance yang berkaitan dengan jaringan Kualifikasi: - Pria/Wanita - Usia maksimum 30 tahun - Min Lulusan D3 jurusan Informatika, Tehnik Komputer - Minimum pengalaman kerja 1 tahun...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services. Deskripsi Pekerjaan Melakukan...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting,...

IT Helpdesk - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

Persyaratan Minimum Diploma degree. Business English proficiency. Min. 2 years of experience as IT Helpdesk with experience as Engineer. Experienced in PC Desktop Management, NW, Server, etc. Able to join soon (less than 1 month notice). Willing to work overtime on weekend if needed. Good personality, high motivation, high responsibility, able to work...

IT Application Support - Tangerang Selatan - Min Pendidikan D3/S1 jurusan Teknik Informatika, Sistem Informasi, Ilmu Komputer / jurusan yang relevan - Minimal pengalaman 2 tahun sebagai IT Helpdesk / IT Service Desk - Memahami konsep ITIL ( Information Technology Infrastructure Library ) - Memiliki pemahaman terkait network, cloud, server, storage,...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

Job Description: Managing all customer request for service per service delivery expectation and provides the means for service request initiation/routing in one system - Handling ticket request, routing to team, classified and managing the SLA - Documentation and reporting the helpdesk activity - Promotion support for promotional activities for...