Customer Champion Intern
2 weeks ago
Assist Business Analyst to conduct customer surveys and commercial calls to gather feedback on user satisfaction and needs.
- Make calls to Perpajakan ID users and guide users in using Perpajakan ID (i.e. provide transaction settlement guidance).
- Develop strategies and implement timely and effective customer communication, and escalation of problems experienced by users.
**Job Requirements**:
- D3/S1 all undergraduate students or fresh graduate from any majors.
- Have good communication and persuasive skills would be considered.
- Persuasive and energetic; have the ability to influence potential users.
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QA Engineer Intern
2 weeks ago
Jakarta, Indonesia Flash Coffee Full timeFlash Coffee is one of the fastest growing tech-enabled coffee chains in Asia, backed by Rocket Internet, White Star Capital, Delivery Hero-backed DX Ventures, Global Founders Capital, and Conny & Co. We blend an award-winning coffee menu, curated by World Latte Art Champion Arnon Thitiprasert and Indonesian Latte Art Champion Robby Firlian at affordable...
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QA Automation Intern
2 weeks ago
Jakarta, Indonesia Flash Coffee Full timeFlash Coffee is one of the fastest growing tech-enabled coffee chains in Asia, backed by Rocket Internet, White Star Capital, Delivery Hero-backed DX Ventures, Global Founders Capital, and Conny & Co. We blend an award-winning coffee menu, curated by World Latte Art Champion Arnon Thitiprasert and Indonesian Latte Art Champion Robby Firlian at affordable...
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Customer Success Manager
2 weeks ago
Jakarta, Indonesia BDx Full timeReporting to the Head of Customer Success, the job holder is responsible to provide high-standard customer operations and build positive relationships with our valued clients. He/she will also drive collaboration with clients and internal cross-functional teams to provide reliable service. He/she will play an important role in the client retention and...
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Customer Support Intern
4 weeks ago
Jakarta, Indonesia Advotics Full time**Company Description** Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...
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International Customer Service
2 weeks ago
Jakarta, Indonesia Tzu Chi Hospital Full timeInternational Customer Service - Minimal lulusan S1 - Bisa berbahasa Mandarin & Inggris "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah...
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Customer Success Associate Intern
1 week ago
Jakarta, Indonesia SAP Full time**What we offer** **About the Role**: The Customer Success Associate has overall responsibility for the daily management of assigned Cloud customer accounts in SAP Intelligent Spend Business Network (ISBN) Line of Business (LoB). The mission is to increase customer retention, renewals and upsells by building strong relationships with customer stakeholders...
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Senior Customer Success Manager
3 weeks ago
Jakarta, Indonesia MoEngage Inc Full time**About MoEngage** **MoEngage** is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers. Sitting at a conflux of diverse technologies like Artificial...
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Customer Success Manager
2 weeks ago
Jakarta, Indonesia MoEngage Inc Full time**About MoEngage** **MoEngage** is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers. Sitting at a conflux of diverse technologies like Artificial...
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Customer Success Analytics Intern
3 weeks ago
Jakarta, Indonesia Elsa Corp. Full time**Job description**: - Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations - Follow up with internal teams to ensure customers’ technical issues are resolved - Support to operate...
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Business Technical Intern
1 week ago
Jakarta, Indonesia Ivosights Full timeIvosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more...
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Customer Success Manager
1 week ago
Jakarta, Indonesia Haptik Full time#### What we want to accomplish and why we need you? In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms. **What are Haptik's Core Company Values**: - **_Ownership_**: You ensure things get done, get done on time, and get done correctly. - **_Perseverance_**: You are...
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Customer Success Executive
2 weeks ago
Jakarta, Indonesia Eezee Full timeThe Customer Success Executive reports to the CS Team Leader and is responsible for supporting the commercial growth of Eezee through ensuring our customers get a delightful experience while building commercial relationships with new and existing customers. **Job Interactions & Interface**: This role interacts with cross-functional teams: BD, Operations,...
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Customer Success Intern
2 weeks ago
Jakarta, Indonesia Kalibrr Full time**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...
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Custom Compiler
1 week ago
Jakarta, Indonesia Bollore Logistics Asia Pacific Full timeDeliver the documentation and/or declaration to customs - Receive and compile the declarations issued by the Customs Broker making the customs declaration and ensure that shipments meet all applicable laws to facilitate the import and export of goods. - Monitor the customs clearance channel, and inform operations - Monitor cases and inform the customs...
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Customer Success Manager, Business Messaging
1 week ago
Jakarta, Indonesia Meta Full timeIt is an exciting time to be at Meta as we are building a Success team to support high growth in our Business Messaging Group. This Customer Success Manager (CSM) role will be covering multiple large Fortune 500 customers in Asia Pacific that are using our WhatsApp Integration and API. This is a customer-facing, hands-on, high execution role which requires...
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Customer Relations Specialist
7 days ago
Jakarta, Indonesia Glints Full timeAt Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. We’re looking for a **Customer Relations Specialist** to join our **Customer Relations and...
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L2 Flight International Gds
2 weeks ago
Jakarta, Indonesia PT Rajawali Berdikari Indonesia Full time>Summry Jobdes: - Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP) - Provide the appropriate solutions for Customers' cases related to Request & Complain for International Flight within the agreed SLA - Create the ticketing documentation based on the applied Standard Operating...
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Customer Success Business Partner
2 weeks ago
Jakarta, Indonesia Anaplan Full timeAnaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...
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Customer Service Intern
2 weeks ago
Jakarta, Indonesia Tinkerlust Full timeContinuously brainstorm ways to improve our customer's experience Continuously track and analyze customer's top satisfactions and complaints Last semester or Diploma Degree in any major with min GP 3.00 Willing to learn and to be led Willing to work on the weekend or outside business hours Must have strong, friendly, and upbeat verbal and written...
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Legal Project Intern
2 weeks ago
Jakarta, Indonesia PT Innomotics Full time**We are looking for** Legal Intern**to join our team at Innomotics.** **Your change engine.** Motors and drives are our business, redefining performance from fossil combustion to intelligent converters, from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated...