International Customer Service

Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed - Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value -...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

**TLScontact_Indonesia_Recruits_Notice*** **We are now looking for Customer Service Representative Intern** **Responsibilities**: - Provide client service excellence to applicants at all times. Receive customers in visa center, answer customer’s inquires - Maintain a professional appearance and friendly demeanor at all times - Attends morning/evening...

Customer Service Intern - S1 / Fresh graduate / Final year student All Major - Good communication skill - Can work in a team - Willing to be placed in South Jakarta "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda...

**- Create & develop customer service policy for organizations SOP - Analyze customer satisfaction and improve services; Using statistics or other data to determine the level of customer service your organization is providing; - Handling face-to-face inquiries from customers. - Handling customer complaints or any major incidents - Developing feedback or...

Deskripsi Pekerjaan - Assist in troubleshooting and resolving customer issues. - Assist customers with placing orders accurately and efficiently. - Document all customer interactions, issues, and resolutions comprehensively. - Gather feedback from customers and relay it to the appropriate departments. - Collaborate with team members to achieve service goals...

Customer Service Executive (Air freight and sea freight) Location: Jakarta Company: Easyspeed Global Forwarding(Indonesia) Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per...

Analyze Customer Survey to identify Dissatisfaction with customer experience and expectations - Provides actionable data to TL & Manager to maximize customer satisfaction - Calibration sessions with TL about all findings - Ensure that SOP are in order, to maintain high quality level - Produce Written Reports every weekly & monthly for KPI - Perform other...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

IFF is a global leader in Food Ingredients and Flavors, and we are looking for a dynamic individual to join our team as **Senior Customer Service Representative.** If you are ready to join a **Great Place To Work-certified** organization and one of the world’s largest and most successful Flavors & Fragrances companies, we invite you to apply! **Your...

**PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...

Job description: - Menjawab telfon dari prospective customer - Soft selling produk kepada customer - Menyediakan informasi mengenai product knowledge - Menangani keluhan customer dan memberikan solusi atas permasalahannya - Aktif dalam berkomunikasi baik dengan internal dan eksternal - Mencatat semua kebutuhan customer Kualifikasi: - Memiliki pengalaman...

Tanggung Jawab Pekerjaan - Handle general inquiries from customer - Make outbound calls to customers to follow up on transactions - Liaise with internal units to ensure that transactions are settled promptly and accurately - Identify and fulfill customers’ need appropriately - Provide support to processing team - Effectively answer customers’ transaction...

We are looking for an experienced Customer Service Lead to handle the Customer Service Department and promote ideas throughout the organization. Customer Service Lead's responsibilities include organize, oversee, and resolving, and recommending solutions for Customer Service Department. They have a strategic mindset and are excellent leaders. Excellent...

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...

Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...

**Customer Service Representative** - Handle inbound and outbound customer service-related calls for members and health care providers. - Research and resolve inquiries regarding the status of a claim, benefit inquiry, eligibility as well as all other relevant information requests regarding a member’s benefit coverage. - Entry of all customer...

**Responsibilities**: - Manage the Customer Service team so that they can handle all customer questions and complaints through online media (marketplace). - Controlling the activities of the Customer Service team in establishing and building good communication with customers through e-commerce/marketplace platforms such as Shopee, Lazada, Tokopedia, etc. -...