Telco Key Account Director Emerging Markets

2 days ago


Jakarta, Indonesia Circles.Life Full time

**Key Account Director (Emerging Markets) - B2B, SaaS**

Founded and HQ'd in Singapore — and expanding across the region — our mission to reimagine communications for the digital consumer and disrupt the multi-trillion-dollar telco industry.

Circles.Life is the world's first and fastest growing **Vertical SaaS technology company**. We offer '**Digital Telco as a Service**' to our customers globally via Circles-X, a 100% cloud-based, **world's first Digital Telco Operating System**. With Circles-X, our clients can now provide Best-in-class Experience and an Ecosystem of Digital services to their customers.

Our multiple telco partners have leveraged Circles-X to launch new brands in their markets. Additional SaaS partnerships across APAC, Middle East and Europe are on horizon, as we continue to revolutionize the telco industry by seamlessly integrating both telco and digital lifestyle services within Circles-X. Circles-X has also enabled our own telco brand 'Circles.Life' to grow exponentially in multiple markets (Singapore, Australia and Taiwan) while attaining record breaking CSAT and NPS (+50).

Circles.Life is funded by top Venture Capital firms such as Sequoia, EDBI, Founders Fund, and Warburg Pincus and we were voted the Top Employer in Digital Telco and also became an accredited winner in showcasing excellence in workplace culture.

**Mission**

As Circles Life expands in its home base of Singapore as well as its international markets of Australia, Taiwan, Indonesia and Japan, we are looking for a passionate, driven and results-oriented executive who can lead the commercial/sales and drive growth, in B2B Telco SaaS solutions.

Position: Key Account Director (Emerging Markets) - B2B SaaS

Reporting to: VP Sales

Regional Scope: ASEAN with focus on the regions of Singapore, Indonesia, Thailand, Philippines etc.

Location: Position to be based out of **Singapore**. Other locations can also be considered in ASEAN region.

**Desired **Outcomes**
- Deliver 2x y-o-y ARR growth by launching new markets and closing large, complex deals with Telecom operators and Telecom group
- Steer sales strategic direction and plan, collaboratively developing and executing this with the cross functional teams, with the eye on growth and increasing market share.
- Build and enhance C-suite relationships with both existing and new clients/accounts - new account development will be critical to the success of this role and Circles.Life's growth plans.
- Become a thought leader in the Telco vertical SaaS space by establishing credibility and bringing an informed POV on best practices and trends.
- Establish a structured sales methodology and process, including opportunity validation, pursuit & closure, and a strong sales operating cadence. Optimize sales tools and provide greater visibility and actionable data for targeted sales efforts.
- Deliver strong customer value propositions, drive market-facing messages and pricing approaches for current and future products

**Ideal **Experience**

**MUST HAVE**
- 10+ years in a SaaS/ enterprise software business with extensive exposure to Telco.
- Solution / consultative selling in the domain of OSS and BSS for telcos
- Multi-geography experience across 4 to 5 distinct markets
- Sales experience in Thailand, Philippines, Indonesia, Malaysia, etc.
- Track record of closing large and complex B2B deals (i.e. long sales cycle, multiple decision makers with large deal value) with a value of USD 7-10 mio ARR; delivered 2x growth in the initial few years of growth phase.
- Has successfully launched a new region or country resulting in profitable, sustainable growth
- Has delivered on growth through channel partnerships/ strategic alliances
- Has strong existing network with C-suite executives in client organizations and track record in building C-suite and board relationships.

**NICE TO HAVE**
- Broader functional expertise in areas such as Pre-Sales, Marketing, Customer Success, Product, etc.
- Experience with "New Tech" (IoT, Cybersecurity, data analytics, etc.) and XaaS concepts

**Competencies**

**Be Bold. Dare to Innovate**
Take high conviction bets but make sure it's backed by data and rigorous bottoms-up planning. Challenge the way on how we do things. Not be afraid to fail or admit mistakes and give others space to do the same.

**Be open-minded. Respect all views**
Raise, encourage and engage in all important conversations even if they are tough. Debate openly but commit fully to the final decision made as one team. Resolve conflicts humbly and respectfully.

**Keep on learning. Keep on growing.**
Raise, encourage and engage in all important conversations even if they are tough. Debate openly but commit fully to the final decision made as one team. Resolve conflicts humbly and respectfully.

**Stay humble. Act with integrity.**
Actively seek to achieve 2x growth for the role and the company every year. Always give prompt direct feedback - both positive and constructive - and be


  • Account Manager

    1 week ago


    Jakarta, Indonesia Elabram Systems Full time

    **Basic Information**: - Base: Jakarta - Industry: ICT - Job Category: Sales/Account Management **Client**: Our client is a leading global provider of Information and Communications Technology (ICT) infrastructure and smart devices. It designs, develops and sells telecommunications equipment, consumer electronics and various smart devices. **Basic...

  • Account Manager

    6 months ago


    Jakarta, Indonesia PT Elabram Systems Full time

    Reporting to the Account Director, the Account Manager is responsible for leading the end to end sales in defined business domains in Key account, including sales strategy development, customer engagement, commercial design and negotiation, to meet or exceed our sales target and growth plan in mid and long term. In the meantime, focus on customer business...

  • Key Account Manager

    1 week ago


    Jakarta, Indonesia L'Oreal Full time

    Job Descriptions: - Under the supervision of the MT Mass Director, build the joint business plan with the account(s). - Contribute to the commercial vision by sharing account perspective, risks and opportunities. - Build, accurately forecasts and achieve the account (s) results: turnover, market share, profit. - Execute the Account (s) negotiations,...

  • Assistant Event

    7 months ago


    Jakarta, Indonesia Informa Markets Full time

    **Company Description** PT Pamerindo Indonesia** is the leading trade fair organiser in Indonesia, established with the sole purpose of organising specialised trade exhibitions for the Indonesian market. The company has grown considerably and now regularly organises over 20 trade exhibitions in the following sectors: Beauty, Building & Construction, Electric...


  • Jakarta, Indonesia Microsoft Full time

    Microsoft’s Enterprise Team focuses on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and great customer experiences and revenue growth for Microsoft. Microsoft partners with the key strategic Telco to look at their internal transformation and enable them...


  • Jakarta, Indonesia PT Duta Generasi Mandiri Full time

    Persyaratan Wanita, usia maksimal 30 tahun Pend S1 all major (Teknik lebih disukai) Berpenampilan Menarik Mempunyai pengalaman di bidang Marketing Menguasai Microsoft Office, bahasa inggris (diutamakan aktif) Mempunyai kemampuan berkomunikasi dan negosiasi dengan baik Mampu belajar dengan cepat dan dapat bekerja efektif dalam tim maupun secara...

  • Account Director

    7 months ago


    Jakarta, Indonesia WeNetwork Asia Full time

    Prior experience in the agency will be preferred. **About the Company**: Our client is one of Digital Platform companies with the aim of providing unique experience to its customers. **Key Responsibilities**: - Create and implement a planning campaign in collaboration with CPG brands. - Increase the company's yearly revenue and that of the CPG Brands. -...

  • E-key Account Manager

    11 hours ago


    Jakarta, Indonesia L'Oreal Full time

    Job Responsibilities - Under the supervision of the HoC & Director, build the joint business plan with the account(s). Contribute to the commercial vision by sharing account perspective, risks and opportunities. - Build, accurately forecast and achieve the account (s) results: turnover, market share, profit. Plan all growth drivers accordingly. - Prepare and...

  • E-key Account Manager

    11 hours ago


    Jakarta, Indonesia L'Oreal Full time

    Job Responsibilities - Under the supervision of the HoC & Director, build the joint business plan with the account(s). Contribute to the commercial vision by sharing account perspective, risks and opportunities. - Build, accurately forecast and achieve the account (s) results: turnover, market share, profit. Plan all growth drivers accordingly. - Prepare and...


  • Jakarta, Indonesia Medtronic Full time

    **Careers that Change Lives** As Medtronic’s management representative in the Indonesian market, the Country Director serves as Medtronic’s principal spokesperson to influence and contribute to shaping the country’s health policies, nurture relationship with policy makers, regulators, healthcare community and the industry. The Country Director...


  • Jakarta, Indonesia Informa Markets Full time

    **Company Description** PT Pamerindo Indonesia** is the leading trade fair organiser in Indonesia, established with the sole purpose of organising specialised trade exhibitions for the Indonesian market. The company has grown considerably and now regularly organises over 20 trade exhibitions in the following sectors: Beauty, Building & Construction, Electric...


  • Jakarta, Indonesia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Key Account Manager

    1 week ago


    Jakarta, Indonesia bolttech Full time

    **In this position you will** Manage Indonesia’s large key accounts, which includes developing and implementing strategic plans consistent with the Key Account’s mission. You will also be responsible for mapping the organisation and managing the relationship from CXO level to executive management whilst maintaining strong governance. You will own the...


  • Jakarta, Indonesia UiPath Full time

    We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls. Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that...

  • Event Manager

    7 months ago


    Jakarta, Indonesia Informa Markets Full time

    Company Description **PT Pamerindo Indonesia** is the leading trade fair organiser in Indonesia, established with the sole purpose of organising specialised trade exhibitions for the Indonesian market. The company has grown considerably and now regularly organises over 20 trade exhibitions in the following sectors: Beauty, Building & Construction, Electric &...

  • IT Account Manager

    7 months ago


    Jakarta, Indonesia amIT Global Solutions Sdn Bhd Full time

    Identify and implement strategies to maximize revenue and minimize losses in the telecommunications segment through business analytics and data analysis. - Collaborate closely with various departments, including operations and development, to identify areas for revenue improvement and develop effective solutions. - Develop and maintain relationships with key...


  • Jakarta, Indonesia MatchaTalent Full time

    About the company MatchaTalent is representing one of top client, a multinational Chinese employer which is providing network tools, network services, and telecommunication related needs. Our client's headquarter is based on Shenzhen, Guangdong who's established in 1987. This company is starting to produce phone switches, and now developed into creating the...


  • Jakarta, Indonesia The Langham Full time

    Job Summary The Director of Sales and Marketing forms part of the hotel leadership team who collectively make key strategic and operational decisions for the Hotel. The Director oversees all marketing activities with the support of teams including sales, revenue management, catering, social media, marketing, reservations, advertising, and public relations...

  • Director Sales

    7 months ago


    Jakarta, Indonesia VIDA Digital Identity Full time

    Jakarta, Jakarta Work Type: Full Time **Introduction**: As a leading provider of digital identity solutions, VIDA Digital Identity is dedicated to revolutionizing the way businesses manage identity verification and authentication processes. We are committed to delivering innovative, secure, and seamless solutions to our clients, enabling them to enhance...


  • Jakarta, Indonesia bolttech Full time

    **In this position you will** Lead and manage Indonesia’s largest key accounts, which includes developing and implementing strategic plans consistent with the Key Account’s mission. You will also be responsible for mapping the organisation and managing the relationship from CXO level to executive management whilst maintaining strong governance. You will...