Technical Support Engineer

**TECHNICAL SUPPORT ENGINEER** **Description** We are looking for a qualified Technical Support Engineer to join our Sales Team and help us to achieve our goals. Highly skilled individual is required with the Following qualifications: - Knowledge of Engineering Heat Exchanger Products and be able to sizing suitable product and able to calculate heat and...

Responsibilities: 1. Familiar with company products and responsible for promoting product solutions. 2. Providing technical support to client managers. 3. Collecting and analyzing customer technical requirements to provide solutions. 4. Preparing technical documents for contracts and prototypes, as well as handling internal company procedures. 5. Guiding...

Installing and configuring computer hardware, software, system and networks. - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical customer support across the company (this may be in person or over the phone) - Repairing and replacing equipment as necessary - Ready to...

Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...

**Responsibilities**: - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing...

Engineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...

**OVERT SOFTWARE SOLUTIONS LTD** **Moodle Technical Support Engineer** PURPOSE OF ROLE: As a Moodle Technical Support Engineer, your primary responsibility is to provide comprehensive first and second-line support for our diverse range of customer Moodle Virtual Learning Environments (VLEs). Operating within a Linux environment, you will play a crucial...

**Responsibilities**: - Troubleshoot and diagnose technical issues faced by agents and dealers - Provide timely and effective resolutions to tech-related problems - Conduct training sessions on Moladin's platform and features - Assist in the implementation of new technology tools and systems - Collaborate with cross-functional teams to improve Moladin's...

**WORK AT IMPACK**: Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes. - At Impack,...

**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA/GitLab) actively. - Maintain customer satisfaction. **The following are the...

**Responsibilities** 2. Assist customers in troubleshooting and resolving product - related issues. 3. Provide guidance on product usage and best practices. 4. Diagnose and troubleshoot software or hardware malfunctions. 5. Document and escalate complex issues to higher-level support or engineering teams. 6. Test and reproduce customer-reported...

**Responsibility**: - Serve as a technical support expert for our external-facing teams. - Manage day-to-day technical communication with our technology partners, including resolving issues and supporting technical requests from sales, customer support, and API customers. - Act as the primary contact for all incidents related to Entertainment/Media/Musci Ad...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Hybrid role involving customer support and technical support - Investigate and solve issues/outages as they occur and escalate as necessary - Provide daily support to users of various computer systems including answering questions, analysing problems, and quickly forming solutions to return systems to proper operational levels - Participate in software...

8,000,000 IDR ~ 12,000,000 IDR - Jakarta- Min. Diploma in Electrical Engineering, fresh graduate with internship experience is welcome. - Fluent in Mandarin-Chinese & English. - Analytical mindset with the ability to diagnose and resolve technical issues efficiently. - Ability to collaborate effectively with cross-functional teams, including other technical...

**The following is a Job Description for this position**: - Ensuring that the product or service used by the user can function normally/run as it should - Serving customers well - Perform troubleshooting and also provide solutions to customer problems - Provide education about products used by customers - Provisioning and activating product services -...

**Responsibilities**: - Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues. - Monitoring all project to ensure it runs smoothly involves a series of steps and best practices. - Conducting investigations and making decisions regarding devices that are Offline...

Technical Support - Male - Bachelor degree in Electro - Min. 3 years experience as Project Management is a plus - Experienced in electrical engineering, commissioning, and troubleshooting of LV, MV & HV Switchgear and electrical transtonner, relay protection are preferred. - Familiar with Microsoft Office - Enable to draw and read electrical drawing - Fair...

**Lead Technical Support Representative - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced technical support representative with a minimum of 3-4 years experience in a similar role**: - **Quick learner...

**Kualifikasi**: - Pendidikan mínimal S1 bidang IT - Berpengalaman sebagai technical support mínimal 1 tahun - Mampu mengoperasikan komputer - Memiliki skill networking dan programing - Memiliki sertifikat keahlian di bidang IT lebih disukai **Tugas dan tanggung jawab**: - Memberikan layanan technical support setiap project yang akan berlangsung, sedang...